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Immediate employment for Slovenian speakers+Relocation - Athens -
  • IT & Telecoms, 1st Line Support/Helpdesk
  • £ 15,000 to £ 18,000 Per Annum
  • Athens
What we offer?·         Full relocation package (Flight ticket, taxi from the airport,2 weeks hotel accommodation)·         Competitive salary, generous benefits package (performance bonuses up to 200 euros)·         Working in a multicultural, modern environment (international team)·         Chance to build a powerful careerThank you in advance for your application! ResponsibilitiesSolving customers queries by phone or emailsProvide excellent level of customer servicesMaintain strong professional relationships with all clients and customersReporting to team managers or team supervisor RequirementsNative Slovenian with fluent EnglishVery good knowledge of computersNo previous work experience requiredWilling to relocate to Athens, GreeceEnjoy talking with people by phone and emailsAble to work in fast- pace and competitive atmosphere  Relocation packageFlight ticket provided2 weeks free accommodation (breakfast included)Taxi transfer from the airportSupport in finding an apartment to rent Benefits:Competitive basic salaryUp to 200€ performance bonus per monthExtra payment for Overtime,Sundays and Greek Holidays(75%)2 extra salaries per year(Christmas/Easter-Summer)20 days annual paid holidayExtra payment for night shifts(25%)Special discounts and offers for all employeesPaid training using the latest technologyOngoing IT and Soft skills training provided by our specialist keeping you updatedCareer development opportunitiesPension planHealth insurance coverageInternational, multicultural modern working environmentOn-site canteenCasual dress codeIn house doctor and examination centreLocation easy to reach by Public TransportFree Greek coursesWelcome eventInteractive activities: team-building excursions, themed parties, sport events  Why use Recruitment AgencyYou will be contacted within 30 min of your applicationYou are given extra support in preparing for interviewsYou have a contact person who gives you all the details of the jobYou can ask for your application feedback anytime via email or phoneYou don’t have to face the situation where company do not reply to you for days.All our services to job seekers are free of charge. We also offer bonus scheme to candidates.
Chinese Support Roles for an International Company  - Sofia City -
  • IT & Telecoms, 1st Line Support/Helpdesk
  • Negotiable
  • Sofia City
Reference number: FG 306Title: Chinese Customer SupportLocation: Sofia, BulgariaStart date : ASAPWe are currently hiring Chinese speaking support professionals to start a career in an international online betting company. Successful candidates will be offered excellent benefits and relocation assistance! Responsibilities:* Solving customers' queries by phone or through e-mails;* Maintain strong professional relationship with all clients and customers;* Provide accurate information;* Follow the established workflow procedures;* Report to team manager and team supervisors;Main Requirements:* Fluent level of Chinese and excellent English - both verbal and written;* Excellent communication skills and active listening;* Be interested in sports;* Strong computer skills; * Interested to relocate to Sofia;* Valid EU passport;Benefits:* Excellent base salary;* Regular bonuses based on personal results;* Formal review process twice a year, and opportunities for a career development;* Many social benefits: additional health insurance, sport activities, and food vouchers are provided;* Open and transparent communication within the team;* Professional trainings and certification programs;* Many team activities, like team buildings and holiday parties;* Dynamic and friendly work environment in a brand new office;* A great chance to develop your career, or start a new one;* A great chance to work abroad and meet a new culture;Successful candidates will be offered a relocation package - flight tickets will be provided, financial assistance for finding a proper place for living, additional relocation bonus after the fourth month of employment;Who we are:DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We are specialized in finding European language-speaking jobs for job seekers in numerous European countries. We are experienced in the multilingual BPO sector, and our fully-trained expert recruiters help and advise job seekers throughout the entire recruitment process. Our candidates are always treated with great attention and with high priority. Why use our services:* You receive extra support in preparing for interviews;* You have a contact person who gives you all job-related details;* You do not have to face a situation where a company does not reply to you for days;* You can ask any time for feedback on your application via e-mail or phone;* All of our services to job seekers are free of charge. In addition, we offer bonus schemes to candidates;
Danish speaker ready to relocate? join our company  - Athens -
  • IT & Telecoms, 1st Line Support/Helpdesk
  • £ 12,000 to £ 18,000 Per Month
  • Athens
How to apply ? send an updated CV at mariana@dkglobalrecruitment.com.Please specify your availability for a phonecall How about being the single point of contact for your client? Whether is phone, chat or e-mail, your support is highly valued and appreciated! You will learn how to work in an international environment, interacting with colleagues and clients all over the globe.How can YOU make a difference? Understand your customer's needs and exceed its expectations with a friendly and can-do attitude.Responsibilities * Serving as a first point of contact for the Danish speaking customers * Representing the company ,remaining friendly and helpful with every person * Resolving issues with the products over the phone or emails (not too technical questions) * Keeping customer data up to dateRequirements * Native Danish/Fluent in English/High school degree/Willing to relocate to Athens, Greece+Accurate, communicative skills, conversational capabilities, customer oriented, empathic, monitoring, planning and organizing, pro-active, problem solving, responsible, self-reliant, stress-resistant and team player.Benefits * Excellent Basic Salary * Flight ticket provided to Athens * Taxi pickup service from the airport * 2 weeks free hotel accommodation (breakfast included) * Free Greek language courses * Monthly performance bonus * 175% day salary if work on Sunday or Greek holidaysThis could be the ideal job for you, if you are looking for a place to learn the dynamics of a growing company and to help solving new problems with your way of thinking. If you match the following criteria or are not sure, if you are a good fit or if you want to move to Greece at all, just send me an email at mariana@dkglobalrecruitment.com
Regional IT Technician - Highlands -
  • IT & Telecoms, 1st Line Support/Helpdesk
  • £20,000 to £26,000 Per Annum
  • Highlands
FINTEC recruit is seeking a Regional IT Support Technician for our Engineering client, based in Highland region. This is a permanent position with salary negotiable depending on experience. Internal Helpdesk function reporting to the Group IT Manager. This role is expected to start early January 2018 on a fixed term basis with a potential of becoming permanentResponsibilities:- * To maintain and deploy IT assets and managing inventories * 1st level hardware support (small repairs, reinstallation of software) telephony systems etc * Co-ordinate activity with internal staff and external Contractors on sites * Support and maintain all local servers, switches and network infrastructureSkills and Experience required:- * Degree in an Information Technology/Computer Science or similarExperience in the following technical areas: * OS: MS Windows Server 2008 and later, MS Windows 7 and later, Network: LAN (TCP/IP), WAN, DNS, DHCP; Email: MS Exchange Online and Outlook ; Office Tools: MS Office 2007 and later (Office 365 environment), Visio, Adobe; Acrobat, Nuance PDF Converter 5 and later; System tools: Antivirus, Backup, Antispyware, FTP; Project tools: Microsoft Project; Good knowledge of Local Area Network (Switches, Hubs, Routers); Knowledge of Apple Smartphones (iPhones, iOS) and MDM (Mobile Devices ;Management); Directory: Active Directory, LDAP ; Preparation/protection PC tools: Ghost/Acronis ; Collaboration Tools: Skype, WebEx, Intercall, Cisco JabberPlease click on apply or send your CV directly to our team and quote Ref: FT3157FINTEC recruit specialise in Technical, Engineering, Finance, Legal for permanent and contract positions, UK and International.
IT Helpdesk Support Analyst - Shipston On Stour -
  • IT & Telecoms, 1st Line Support/Helpdesk, System Design
  • £17,000 to £22,000 Per Annum
  • Shipston on Stour
Due to expansion, a leading provider of web based applications is looking for a Trainee IT HelpdeskSupport Analysts to join their existing team located in Shipston on Stour. You will enjoy full trainingplus regular performance related pay rises after a successful 3 months’ probation period, and theopportunity to progress within the company. You will receive many benefits such as 22 days holiday increasing to 25 days plus statutory holidays. The company offer a contributory pension scheme, nursery vouchers, free onsite parking and a ride to work scheme. This company is a consulting and software development practice. It helps its clients to achieve a greater return on their technology investment. Since its inception in 1997 and through a strategy of organic growth, it has been delivering a flexible and cost-effective service to its clients. As the IT Helpdesk Support Analyst, you will be responsible for: • Providing helpdesk 1st line support via telephone and remote access tools.• Assisting with implementations progressing into development related tasks such as bug fixing and feature development. The successful IT Helpdesk Support Analyst will have the following skills and experience: • A level or equivalent in an IT related subject.• The ability to demonstrate independent learning and research skills.• Basic IT literacy with a keen interest in the sector.• Knowledge of Web Technologies.• Exposure to software Development tools.• This role would suit a school, colleague leaver or recent grad who is looking for their first full time role in IT and want to build a career.• Due to location a car driver would be preferable, however, the following villages are commutable via public transport, Moreton-in-Marsh, Banbury, Stratford upon Avon. You will be working Monday to Friday, 8.30am – 5pm. In return, the Helpdesk Support Analyst will receive a salary of £17,000 - £22,000 per annum dependent on experience. The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.
Junior IT Support Assistant - London -
  • IT & Telecoms, 1st Line Support/Helpdesk, IT/Systems Manager
  • £22,000 to £25,000 Per Annum
  • London
Job Title: Junior IT SupportSalary: £22, [You must Apply on line] ,000 per annum – depending on experienceHours: 10.00 am – 6.30 pm: Monday – Friday, However we would like the selected candidate to be flexible and be able to start early and/or stay late when required.Duties: Including but not limited to:being the first line of support in respect of IT queries and to be able to deal with a variety of troubleshooting issues;dealing with set up arrangements for new starters (including activating directory accounts mailboxes and workstations, basic IT training);deploying new PCs and setting up laptops for remote workers;monitoring the availability of essential IT systems;troubleshooting in respect of Ricoh MFD devices and dealing with service calls;setting up IT equipment for internal meetings; andall other tasks to ensure support for the IT Department and the Firm.Skills and Experience:1-2 years’ experience within an IT department is essential. Experience within a Law Firm would be a beneficial but not required;Experience in carrying out general administrative duties to network infrastructures and providing IT support within a commercial environment;Ability to support non-technical users and explain complex IT concepts in simple terms;Understanding of virtualised environments;Excellent interpersonal skills;Ability to multi-task and work with tight deadlines;Ability to provide concise documentation;Ability to learn new operating procedures and maintaining established systems;Experience in supporting and troubleshooting Microsoft desktops and laptops (Window 7, Windows 10);Experience troubleshooting first line requests across a variety of Microsoft technologies.Good knowledge of MS Office (Word, Excel, PowerPoint and Outlook) is required;Experience in installing, managing and maintaining PCs and applications;Troubleshooting basic network issues;Experience in supporting mobile devices;Understanding of LAN/WAN networks and protocols such as DNS, DHCP;Troubleshoot remote access through VPN; andKnowledge of IP telephony, backup solutions and utilities would be beneficialJob Type: Full-time
Web Help Desk Manager - Oxford -
  • IT & Telecoms, 1st Line Support/Helpdesk, 2nd Line Support, 3rd Line Support
  • £20,000 to £26,000 Per Annum
  • Oxford
Position: Web Help Desk ManagerLocation: Oxford,OxfordshireSalary: £20,000 - £26,000 (Dependent on Experience)Benefits: Pension Plan & Free Parking Are you passionate about delivering excellent customer service, and resolving technical issues? If so, we would love to hear from you! The Web Help Desk Manager Role:Alberon are looking for a Web Help Desk Manager, to be the first point of contact for clients, troubleshooting their issues and keeping them informed as you arrange a resolution.This Web Help Desk Manager position is primarily a customer services role - you will be building a rapport with clients, using your strong communication skills and keeping calm, helpful and professional at all times.Support is provided by phone and email and you will be resolving a range of issues from the simple to the complex, using your initiative to triage tasks you can handle yourself from more technical problems that require investigation and collaboration with the development and sales teams.Skills & Experience Required:Essential; Excellent customer service skillsFantastic problem-solving and analytical skillsStrong communication skills (written, face to face, and by phone)Interest in web and software design and developmentTeam player but able to work without supervision using own initiative Desirable; Experience of supporting customers with digital or technical products and servicesExperience with WordPress or other CMS systemsExperience with Sugar or other CRM systemsExperience of testing websites and software The Ideal Candidate:You will be highly organised and be able to prioritise support tasks accordingly, managing client expectations and often make decisions that require compromises.The Web Help Desk Manager will be familiar with content management systems and how websites work, developing this knowledge in the role to problem-solve effectively.The Company:Alberon is a thriving software and web development company. They build web-based software applications and websites, and work with a range of companies and other organisations in and around Oxfordshire.It’s a great time to join, as they are experiencing a period of growth spurred by the acquisition of another web agency and new web projects, bringing opportunities to consolidate services and plan new ones. What’s Next?So what are you waiting for? If you are interested in this Web Help Desk Manager role, please submit your CV via the button shownKeywords: Web, Help Desk, Service Desk, Manager, Analyst, 1st Line, 2nd Line, 3rd Line, Technical, IT, Website, Software, WordPress, CMS, Web Design, Software Design, Oxford, LondonThis vacancy is being advertised by Net-Recruit.
Regional IT Technician - Highlands -
  • IT & Telecoms, 1st Line Support/Helpdesk
  • Negotiable
  • Highlands
FINTEC recruit is seeking a Regional IT Support Technician for our Engineering client, based in Highland region. This is a permanent position with salary negotiable depending on experience. Internal Helpdesk function reporting to the Group IT Manager. This role is expected to start early January 2018 on a fixed term basis with a potential of becoming permanentResponsibilities:- * To maintain and deploy IT assets and managing inventories * 1st level hardware support (small repairs, reinstallation of software) telephony systems etc * Co-ordinate activity with internal staff and external Contractors on sites * Support and maintain all local servers, switches and network infrastructureSkills and Experience required:- * Degree in an Information Technology/Computer Science or similarExperience in the following technical areas: * OS: MS Windows Server 2008 and later, MS Windows 7 and later, Network: LAN (TCP/IP), WAN, DNS, DHCP; Email: MS Exchange Online and Outlook ; Office Tools: MS Office 2007 and later (Office 365 environment), Visio, Adobe; Acrobat, Nuance PDF Converter 5 and later; System tools: Antivirus, Backup, Antispyware, FTP; Project tools: Microsoft Project; Good knowledge of Local Area Network (Switches, Hubs, Routers); Knowledge of Apple Smartphones (iPhones, iOS) and MDM (Mobile Devices ;Management); Directory: Active Directory, LDAP ; Preparation/protection PC tools: Ghost/Acronis ; Collaboration Tools: Skype, WebEx, Intercall, Cisco JabberPlease click on apply or send your CV directly to our team and quote Ref: FT3157FINTEC recruit specialise in Technical, Engineering, Finance, Legal for permanent and contract positions, UK and International.
IT Helpdesk Analyst - Shipston On Stour -
  • IT & Telecoms, 1st Line Support/Helpdesk
  • £17,000 to £19,000 Per Annum
  • Shipston on Stour
Due to expansion, a leading provider of web-based applications is looking for a IT Helpdesk Analyst to join its existing team located in Shipston on Stour, Warwickshire.  You will enjoy full training plus regular performance-related pay rises after a successful 3 months’ probation period, and the opportunity to progress within the company. The company offer a contributory pension scheme, nursery vouchers, free onsite parking and a ride to work scheme.  They have a relaxed office environment and 8.30am – 5pm working hours. As the IT Helpdesk Analyst, you will be responsible for: Providing helpdesk 1st line support via telephone and remote access tools.Assisting with implementations progressing into development related tasks such as bug fixing and feature development. The successful IT Helpdesk Analyst will have the following skills and experience: A level or equivalent in an IT related subject.The ability to demonstrate independent learning and research skills.Basic literacy with a keen interest in the sector.Knowledge of Web Technologies.Exposure to Software Development tools.Please note due to location a car driver would be preferable, however, the following villages are commutable via public transport, Moreton-in-Marsh, Banbury, Stratford upon Avon. In return, the IT Helpdesk Analyst will receive a starting salary of £17,000 - £19,000 pa dependent on experience. You will also receive 22 days holiday increasing to 25 days plus statutory holidays.   The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.
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