Position: IT Support EngineerLocation: Wakefield, West YorkshireSalary: £18,000 - £23,000 + PensionThe Company:Our client is a well-established IT Solutions firm, based in West Yorkshire. Due to rapid expansion, they now have an exciting opportunity for an experienced IT Support Engineer to join them.The IT Support Engineer Role:As an IT Support Engineer, you will have a good understanding of Server & PC operating systems and be capable of fault finding IT problems from first principles. Skills & Experience Required:
Server 2003, 2008, 2012 & all version's of SBSMS exchangeTerminal servicesVirtualizationIISGroup policiesDomain managementDNS servicesGeneral network skillsPowerShellWindows 7, 8.1, 10
The Ideal Candidate:In order to be successful, the IT Support Engineer must be able to demonstrate the following;
A keen interest in computing technology and a desire to learn and implement new innovative ideasGood networking knowledge and skills The ability to work independently and have a passion for ensuring that a job is well doneExcellent spoken and written communication skills to all levels of customersRelevant Microsoft qualifications or proven experience Full UK driving licence and have own transport available as travel to site will be required. Travel to site will be expensed on a per mile basis
What’s Next?So what are you waiting for? If you are interested in this IT Support Engineer position, simply apply via the button shown.Keywords: IT Support Engineer, Helpdesk, Service Desk, Server, MS Exchange, PowerShell, Fault, 2nd Line, 3rd Line, Network, Analyst, PC Security, Ossett, Wakefield This vacancy is being advertised by Net-Recruit.
Position: IT Support Specialist Location: Southampton, HampshireSalary: £24,000 - £28,000 + Benefits The Company:PT Solutions Limited analyses, plans, designs, implements, manages and maintains IT systems that are aligned with their clients’ strategic aims. Their clients’ are from various industry sectors and their IT systems vary in size, complexity and support and management requirement.Due to their continued success, they now require an IT Support Specialist to join them. The IT Support Specialist Role:As an IT Support Specialist you must be able to work in a team and on your own. You will be required to analyse, plan, design, implement, manage and maintain IT systems, write reports and assist with the development of client IT provision and strategies.As well as working from the office there will be a requirement to work on site for extended periods of time.You will often be the primary point of contact between clients and the IT organisation. Your responsibilities will include recording the details of all IT incidents and service requests, and working to resolve them. This position requires excellent communication and customer service skills along with strong technical and troubleshooting abilities.Key Responsibilities:
Accurately log and prioritise support calls, service requests and other incidentsManage own workload and accurately and efficiently troubleshoot and resolve issuesAssist with the management and development of a Hybrid network environment and software within Windows 7 / 10 environment and Server / 2008 R2 / 2012 R2 environmentManagement and maintenance of a Microsoft RDS infrastructureMaintain LAN and WAN hardware such as routers and switches, amending and maintaining configurationsMaintain VMware virtual infrastructureProduce regular reports on email and Internet usage, and monitor and report security and policy breachesImplement effective policies on web and email filtering that allow effective use of these resources without compromising network securityUpdate firewall configurations (Watchguard, pfSense) to allow clients system to effectively communicate with external systemsEnsure mobile device security is in place, configured and up-to-dateWriting new and maintaining procedures for all desktop & server builds and application installationTroubleshoot problems and faults occurring in the operation of hardware and softwareUsing network management systems software and analysis equipment to collect routine network load statistics
Skills & Experience Required:
Qualifications/relevant professional qualifications in Computing/IT management or related areaExperience of a range of operating systems and related software and networked systemsExperience in the configuration and administration of Microsoft networksExperience of Cloud / Hosted software provision and environmentsExtensive general experience using IT in day-to-day operationsClear understanding of the technical infrastructure required to manage an extensive networkGood working experience of the following: Microsoft Windows Server / 2008 R2 / 2012 R2; Microsoft Active Directory; Microsoft Group Policy Management; TCP / IP, DNS, DHCP, WINS, VLANs; Microsoft Exchange 2003 / 2007 / 2010; Microsoft Windows XP / Vista / 7 / 10; Microsoft Office 2003 / 2010 / 2013 / 2016; Microsoft Office 365; Microsoft Remote Desktop Services; VMware vSphere; Veeam; Mitel Telephony; Dell / HP Servers; Dell / HP Clients / Thin Clients; ESET Antivirus; Backup; Firewalls; VoIPSignificant IT Experience with Networking, Switches, Routers and FirewallsUnderstanding but preferably a working knowledge of web technologies such as .NET, ASP, C# and PHPValid drivers licence and own transportation
In return, the IT Support Specialist can expect;
Salary of £24,000 - £28,000 (Dependent on Experience)Free ParkingPensionTraining Plan – Books, Online Courses and Exams all paid for
What’s Next?If you are interested in this IT Support Specialist position, simply apply by submitting your CV via the button shown. Keywords: IT Support, Systems Engineer, 2nd Line, 3rd Line, Analyst, Helpdesk, Windows, VLANs, Network, Engineer, Service Desk, Switches, Router, .NET, ASP, C#, PHP, Linux, Unix, Southampton, Portsmouth, HampshireThis vacancy is being advertised by Net-Recruit.