As a Graduate Software Support Analyst you will be joining the team of a global leader based in Bracknell that deliver innovative, award-winning software solutions to the Manufacturing, Distribution, Retail, and Service industries. This entry level role has a structured career path that could take you to Senior Application Support Analyst, Consultancy and beyond! The company believe in empowering you with the freedom and opportunity to take its products and offerings to the next level. They won’t micro-manage you and instead will encourage you to focus on giving excellent customer service which will give its organisation “customers for life”. As the Graduate Software Support Analyst you will form part of the International Department which is responsible for supporting the external customers who have chosen the award winning ERP solution to improve their business. You will have roles and responsibilities beyond the job description. Being a very collaborative organization, everyone is actively involved. Every idea is heard and taken into consideration. Everybody has direct access to all the decision-makers within the organization. As the company lives and breathes new technologies, it continuously help you to learn and develop. The successful Graduate Software Support Analyst will have the following skills and experience:
Educated to degree level in a subject that involved heavy exposure to Manufacturing or EngineeringHave working experience gained from within a Manufacturing or Engineering environment; or Call Centre, Customer Service environment building, maintaining relationships through telephone and email conversationsHave a genuine interest in technology and peopleDetail-orientedBe organised with the ability to work in a busy / pressurised environment
In return, the Graduate Software Analyst can expect a great team working environment along with a salary of up to £25,000 pa, bonus, pension, private healthcare, life assurance. At interview you will need to demonstrate your ability to think logically and to take on new skills quickly and successfully.
The first stage of the application process is to apply online.
LOCATION: Cambridge, Cambridgeshire JOB TITLE: ITIL Service Analyst SALARY & BENEFITS: Circa £43,300 plus Benefits WORKING HOURS: Full time, permanent THE ROLE: ITIL Service Analyst -Cambridge, Cambridgeshire My client is looking for an experienced ITIL Service Analyst to join the Service Management team to support the service design and transition processes as we mature our capability and continue to introduce these processes into our complex IT environment. In this business critical role you will promote the use of the service management policy, process and procedures to meet service transition and operation levels. You will ensure that working instructions and procedures are developed and followed, whilst continually identifying improvements to the way that the processes operate. Key Responsibilities to include: - ITIL Service Analyst-Cambridge, Cambridgeshire
Providing operational support of one or more ITIL processes, identifying and implementing improvement opportunities through CSIMaintaining knowledge of the ITIL Service Design and Transition lifecycle elements and ensuring compliance across the technical and delivery teamsDeveloping procedures and work instructions to deliver effective Service Management, ensuring they align with the Service Management strategic plan
The Candidate- ITIL Service Analyst-Cambridge, Cambridgeshire This excellent opportunity is ideal for an ITIL professional who is looking to join a market leader and be rewarded with valuable learning opportunities, a competitive salary and benefits. THE COMPANY: Our client is a not-for-profit department of the University of Cambridge. They are the global leader in English language assessment. They develop and produce the most valuable range of qualifications for learners and teachers of English in the world. Over 5 million people in 130 countries take their exams every year. Around the world over 20,000 universities, employers, government ministries and other organisations rely on their exams and qualifications as proof of English language ability Key Experience preferred for the role: - ITIL Service Analyst-Cambridge, Cambridgeshire
significant experience of supporting an ITIL service management function in a complex IT environment Very good ITIL v3 knowledge (ideally with a Management or Capability path qualification) Excellent analytical skills to identify trends and address any bottlenecks. Excellent organisational, decision making, interpersonal and communication skillsAble to build an awareness of the Customer’s business priorities, objectives and business drivers Able to understand IT services and their usage, whilst also having a good appreciation of the underpinning technologies that deliver these services
Benefits:- ITIL Service Analyst-Cambridge, Cambridgeshire
Generous contributory pension28 days annual leave, plus bank holidaysAnnual performance related bonus and increases (discretionary)Enhanced maternity/paternity pay and childcare voucher schemeEmployee discount and cash back scheme at 1,200 retailersCycle schemeSubsidised canteensCorporate discounts on Gym memberships and car rentalSupport for professional qualifications
The closing date for receipt of applications is 1st December and interviews will be held on w/c 11th December To find out more about this role please view the job descriptions by clicking APPLY, complete short online assessment and upload your CV
Key Skills - VBA – Building query updates, create forms, collections tables, inserts and selects / Excel / SQL – Database management & basic DB Administration / Access / VBA Developer / VBA My client based in Blackburn who specialise in producing MI analysis for their clients, to optimise their business strategy. They’re currently seeking two VBA Developers to join their rapidly expanding IT team. This is a great time to be joining the organisation as they have doubled in size in the last 18 months. With the IT team looking to double from two to four members within 12 months. You will be coming in to plan, design, develop and implement the collections systems and processes. To assist and develop the technical workflow management processes, including queries, payment processing, closures and general collection strategies. The VBA Developer will be working directly with operations teams and management to gather their requirements, then advise, design, prototype, build, test and support the resulting solutions.Technical skills needs for the VBA Developer:
Have proficient skills in advanced spreadsheets, using validation, coding, ruling and macros. Have strong communication skills and proven ability in understanding business objectives and providing solutions accordingly. Preferably have experience with SQL server although this is not a necessary requirement Experience creating forms using VBA
They're looking to line up interviews the week commencing the 30th October. They have a budget of £27,000 for both positions depending on experience. If you could be interested please apply by sending your CV to firstname.lastname@example.org or call 0207 812 7700.
Key Skills - VBA – Building query updates, create forms, collections tables, inserts and selects / Excel / SQL – Database management & basic DB Administration / Access My client based in Blackburn who specialise in producing MI analysis for their clients, to optimise their business strategy. They’re currently seeking two MI Analyst to join their rapidly expanding IT team. This is a great time to be joining the organisation as they have doubled in size in the last 18 months. With the IT team looking to double from two to four members within 12 months. You will be coming in to plan, design, develop and implement the collections systems and processes. To assist and develop the technical workflow management processes, including queries, payment processing, closures and general collection strategies. We're looking for candidates who have experience working with VBA, Access and SQL. As the company use front end VBA to create reports and backend SQL, to run them.Technical skills needs for the MI Analyst position:
VBA – Building query updates, create forms, collections tables, inserts and selectsMS AccessSQL – Database management (T-SQL) & basic DB AdministrationExcel
They're looking to line up interviews the week commencing the 23rd October. They have a budget of £27,000 for both positions depending on experience. If you could be interested please apply by sending your CV to email@example.com or call 0207 812 7700.
IT & Telecoms, Analyst Prog/Dev, Business Analyst, Database Developer
£22,000 to £40,000 Per Annum
Position: Historic Environment Data ConsultantLocation: Talgarth, Brecon Beacons National ParkSalary: £22,000 - £40,000 + OvertimeIf you want to live and work in a National Park, undertake varied and challenging work, be part of a friendly and growing team and provide solutions to some of the UK and Europe’s leading conservation organisations, then we would like to hear from you.The Company:exeGesIS is a well-established and respected software consultancy with an impressive portfolio of predominantly mapping and database applications used in the environmental and conservation sectors. They have no marketing or sales staff and their continued growth (presently 36 staff) is based largely on the recommendation of existing clients. They are a Microsoft Partner and so work predominantly, but not exclusively, with Microsoft technologies. They also make extensive use of open source technologies, particularly around mapping. In the end, they simply decide on the most appropriate tools for the particular project and client.The Data Consultant Role:The Data Consultant position will be based within the small and busy Historic Environment team. This team divides its time between developing and supporting the HBSMR product and its client-base, and working on bespoke heritage-focussed projects. HBSMR (Historic Buildings Sites & Monuments Record) is the UK’s leading database & GIS application for the management of Historic Environment Records, used by over 75 organisations. In addition to an ever-increasing client base, the application is being continually improved with annual maintenance releases and new modules, and you will work within the team that makes this happen. Increasingly they are building web and mobile applications around HBSMR and other cultural and heritage datasets, and helping to specify, develop, test and support such systems is an important part of the role. Key Responsibilities:
To undertake software installations and upgrades at client sites across the UK and on internal application serversTo complete data migrations from a variety of client platformsTo develop custom components and configurations for clientsTo deliver training courses in the training suite and in client premisesTo provide remote technical support to clientsTo contribute to technical developments through the production of development specifications, testing and production of manualsTo attend appropriate conferences and undertake sales-related activity as required, including the production of quotations and tender submissionsTo ensure that administrative issues are quickly and efficiently dealt withTo play a part in the development of HBSMR and related development projects, depending on skills and experience
Skills & Experience Required:Essential;
In-depth SQL Server and MS Access skills with understanding of database structures and principles (likely to have been acquired through at least two years of experience)GIS use, configuration and analysis experience, preferably including ArcGIS, MapInfo and QGISHeritage information management experience, or experience gained in another environmental management related disciplineGraduate qualifications in archaeology, another environmental discipline, and/or an IT disciplineConfident presentational and client-facing skillsThe maturity to be self-organised and motivatedA driving licence
Familiarity with a variety of operating systems and networksSQL Server (or similar RDBMS) database administration experienceGIS scripting experienceProgramming experienceWeb design experiencePost-graduate qualifications in an archaeological, environmental or IT disciplineExperience of working on or managing a Historic Environment Record or similar information system
Remuneration:You can expect a salary of £22,000 - £40,000 (dependent on skills and experience). They don’t expect you to work ‘whatever hours are needed’ either - they pay for overtime. What’s Next?If you are interested in this Data Consultant position, simply submit your CV, and a Covering Letter via the button shown.Please Note: All applications must be received by 8th October.This vacancy is being advertised by Net-Recruit.Keywords: Historic, Environment, Conservation, Environment, Environmental, Data Analyst, Data Consultant, ITC, Database, Software, Application, Migration, Technical, IT Support, Server, Brecon Beacons, Powys, Wales
IT & Telecoms, Analyst Prog/Dev, Database Developer, IT/Systems Manager
£25,000 to £36,000 Per Annum
The largest water and waste-water services company in the UK is seeking a Data Improvement Lead to join its expanding team based in Oxford for a 1 year contract. You will receive an excellent salary package which includes a competitive contributory pension and a wider benefits scheme which includes an annual pay review, child care vouchers, season ticket loans and loyalty awards for continuous service plus much more. All necessary equipment such as vehicle and tools are provided. This company provides the essential service at the heart of daily life, health and enjoyment to 15 million customers across London and the Thames Valley and are going through a period of exciting change. On a typical day, it supplies 2.6 billion litres of top quality drinking water and its 350-sewage treatment works to treat more than 4.2bn litres of waste-water. This high-profile role is at the forefront of an exciting time of change as the team is embedded within the business and brings technical expertise closer to the front line. You will be exposed to varied transformation projects across the sludge stream such as energy generation, energy consumption and chemical / de-watering and directly contribute to the success. As the Data Improvement Lead your duties will include:
Manage the schedule of sites that need to be reviewed; engage with operational teams and validate the existing asset data.Carrying out a number of site based reviews in addition to desktop reviews.Working with partners to ensure effective implementation of large volume data changes and ensure maintenance of data quality through rigorous change management.Working with relevant stakeholders to define and plan data changes, complete the review template and validate the changes to prepare the data for input.Providing advice and support about the asset and work data to assist in how we shape our approach to planning and delivering effective master data management.Applying knowledge and expertise within Master Data Management to broader activities in the context of establishing best practice, policies and procedures.Providing support to allow data providers to understand the importance of the data supplied on an ongoing basis.
To be a successful Data Improvement Lead you will have the following skills and experience:
Possess good Excel capabilities.Flexible to travel.MS Access and SAP PM knowledge would be advantageous.
In return, the Data Improvement Lead will receive a salary of up to £36,000 per annum depending on experience and qualifications.
The first stage of the application process is to apply online.
LOCATION: Preston, Lancashire JOB TITLE: Analyst / Junior Analyst (depending on experience) SALARY & BENEFITS:
Competitive salary based on experience
25 days’ annual leave + bank holidaysCompany pension schemePrivate health insuranceOpportunities for progression based on performance
WORKING HOURS: Full Time position THE COMPANY: Our client is leading provider of IT Dispute and Technology Expert Witness services with an ever increasing portfolio of high-profile litigation and global arbitration cases. Specialties include the analysis of disputed IT and frustrated outsourcing project delivery, failure and fitness for purpose and intellectual property disputes. Our client is now looking to recruit an Analyst / Junior Analyst to join their existing team. THE ROLE: The ideal candidate will be willing to take on immediate responsibility through document and data analysis, in support of the current team’s caseload. This will involve:
Proactive searching through large volumes of documents and data;Identifying and analysing the key components within; andThe production of file notes and internal reports which document findings.
The quality of outputs will determine opportunities for future progression for the candidate. Essential Experience for the Analyst / Junior Analyst position:
Relevant degree and 1+ year(s) experience in professional / business environments; or3+ years in professional/business environments in one of the following industry sectors:IT & TechnologyFinanceLegal ServicesConsultancy / AdvisoryConstruction / HousingInfrastructure / TransportPublic Sector / HealthcareScience & Engineering
Essential Skills and Attributes: Critical thinking & problem solving
Ability to navigate complex or dense documents regardless of industryBroad data analysis skillsProactive, adaptable mindset with a willingness to work independently or as part of a team depending on current requirementsThe successful Analyst / Junior Analyst will have excellent oral and written communication skillsGood English/Maths/General IT skills
Additional Desirable Skills and Experience:
Projects / Programme ManagementTechnology Projects DeliveryLegal training or experienceUnderstanding of computing conceptsClient-facing business experienceExperience with business workflows/operational processes
Does this sound like you? If yes and you would like to apply for the Analyst / Junior Analyst position then please hit the apply now button. You will then be sent to an online questionnaire to support your CV and application, please fill in the details and we will be in touch to advise you of the next steps.