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Swedish CS in Ireland!Relocate and start a new chapter! - Dundalk -
  • Customer Service, IT & Telecoms, Sales, Account Manager, Call Centre Inbound
  • £ 5,000 to £ 31,500 Per Annum
  • Dundalk
 DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. RequirementsFluent in Swedish and good EnglishPrevious customer support experience in a Contact CentreAbility to analyse a problem quickly and resolve it following proceduresGood telephone mannerCustomer service focusedAware of overall business objectivesComputer literate: excellent keyboard skills, familiar with different on-line database packages Ability to multitask Responsibilities·         Effectively managing and resolving customer enquires in a timely manner over the phone or email·         Provide appropriate solutions and alternatives with the time limited and follow up to ensure resolution·         Input and manage orders received via email or phone·         Process payments, manage invoice and statement queries and escalate as required·         Tracking of orders, returns, pick-ups and advise customer of updates·         Translating and proofing orders·         Maintain up-to-date knowledge of our products and processes  BenefitsSalary (paid Weekly)Great working Hours- Monday to Friday-No Shift WorkTraining with on-going Coaching and SupportPaid HolidaysRelocation packageParkingVouchersStaff discountSports & Social ClubFun Environment Why use Recruitment Agency·         You will be contacted within 30 min of your  application·         You are given extra support in preparing for interviews·         You have a contact person who gives you all the details of the job·         You can ask for your application feedback anytime via email or phone·         You don’t have to face the situation where company do not reply to you for days.·         All our services to job seekers are free of charge. We also offer bonus scheme to candidates.
eLearning Multimedia Developer - London -
  • IT & Telecoms, E-commerce
  • Negotiable
  • London
A fantastic opportunity to join our award-winning eLearning & Publishing team as eLearning & Multimedia Developer.Reporting to the eLearning & Publishing Manager, this role is primarily responsible for the design, development, delivery and maintenance of our digital resources. Responsibilities include leading as a technical expert in Articulate Storyline development, liaise with subject matter experts / 3rd party developers, assist in the quality assurance of learning content produced to required standards, liaise with clients in relation to learning and development initiative and outcomes, ensure learning projects are delivered on time and to budget making use of a diverse assortment of media assets such as video, animations, illustrations and audio. Is this you?•    Previous experience working with Articulate Storyline is essential•    Demonstrable experience of producing storyboards, training materials, project plans•    Pushing the boundaries of what is possible with today’s eLearning authoring tools•    Experience integrating learning materials and knowledge content into a Learning System – including integrating SCORM technologies•    Knowledge of learning platform architecture and information architecture•    Ideally experienced in administering and maintaining learning portals•    Experience with Adobe Photoshop, Illustrator, Premiere •    Some HTML, CSS, JavaScript knowledge would be an advantage In Return YMCA Awards offer very competitive salaries with excellent benefits and the chance to progress your career within a truly innovative organisation. 
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