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Swedish CS in Ireland!Relocate and start a new chapter! - Dundalk -
  • Customer Service, IT & Telecoms, Sales, Account Manager, Call Centre Inbound
  • £ 5,000 to £ 31,500 Per Annum
  • Dundalk
 DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. RequirementsFluent in Swedish and good EnglishPrevious customer support experience in a Contact CentreAbility to analyse a problem quickly and resolve it following proceduresGood telephone mannerCustomer service focusedAware of overall business objectivesComputer literate: excellent keyboard skills, familiar with different on-line database packages Ability to multitask Responsibilities·         Effectively managing and resolving customer enquires in a timely manner over the phone or email·         Provide appropriate solutions and alternatives with the time limited and follow up to ensure resolution·         Input and manage orders received via email or phone·         Process payments, manage invoice and statement queries and escalate as required·         Tracking of orders, returns, pick-ups and advise customer of updates·         Translating and proofing orders·         Maintain up-to-date knowledge of our products and processes  BenefitsSalary (paid Weekly)Great working Hours- Monday to Friday-No Shift WorkTraining with on-going Coaching and SupportPaid HolidaysRelocation packageParkingVouchersStaff discountSports & Social ClubFun Environment Why use Recruitment Agency·         You will be contacted within 30 min of your  application·         You are given extra support in preparing for interviews·         You have a contact person who gives you all the details of the job·         You can ask for your application feedback anytime via email or phone·         You don’t have to face the situation where company do not reply to you for days.·         All our services to job seekers are free of charge. We also offer bonus scheme to candidates.
Senior IT Technician / Engineer - King's Lynn -
  • IT & Telecoms, IT Sales, IT/Systems Manager
  • £20,500 to £24,500 Per Annum
  • King's Lynn
Senior IT Technician/Engineer Marshland High SchoolWest Norfolk Academies Trust are looking to appoint a Senior IT Technician for September 2017 to be based at Marshland High School.Full time 37hrs per week Salary scale F/G Points 22-28 £20,661 - £24,964 per annum.Closing date: Applications to be received by 01 August 2017.Interviews: Provisionally scheduled for the following week.For further details and how to apply please click the apply now button for an application pack.
IT Coordinator – Trainee / Graduate - Oxford -
  • IT & Telecoms, IT Sales
  • £20,000 to £25,000 Per Annum
  • Oxford
A Top 15 firm of chartered accountants who specialise in advising and supporting business owners are seeking a National IT Coordinator to join its expanding team. This role is for someone who can research, make recommendations and work on detailed technology projects whilst providing a high level of service to internal clients on a variety of existing systems and new projects. A keen desire to embrace the latest technology is essential. The company support over 35,000 companies and business owners around the UK, which gives its clients access to a huge amount of business expertise and knowledge. Its fresh thinking and practical business approach underpin its values. The company is a small team of specialists in marketing, HR and business support. The role will be based at the head office located in Milton Park, Abingdon. As IT Coordinator, your duties will be to: • Support the Head of IT in and administrative role.• Support the creation and curation of data housed within our Intranet (Sharepoint 365).• Support the creation and curation of data housed within our Artificial Intelligence Framework.• Create KPIs using Microsoft Power BI.• Carry out research on emerging technology pertinent to the accountancy Sector.• Support local offices with best practice advice on incumbent technology.• Be prepared to travel the UK. To be a successful IT Coordinator you will have the following skills and experience: • This role would ideally suit a school leaver (A level) or post graduate.• Knowledge and understanding of Microsoft environments inc Windows desktop, server and cloud environments• Be confident, driven, positive, and a natural networker – someone who picks up the phone rather than emailing people.• Thrives on meeting deadlines. In return, the National IT Coordinator will receive a salary of £20,000 – £25,000 per annum.   The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.
IT Coordinator – Trainee / Graduate - Northampton -
  • IT & Telecoms, IT Sales
  • £20,000 to £25,000 Per Annum
  • Northampton
A Top 15 firm of chartered accountants who specialise in advising and supporting business owners are seeking a National IT Coordinator to join its expanding team. This role is for someone who can research, make recommendations and work on detailed technology projects whilst providing a high level of service to internal clients on a variety of existing systems and new projects. A keen desire to embrace the latest technology is essential. The company support over 35,000 companies and business owners around the UK, which gives its clients access to a huge amount of business expertise and knowledge. Its fresh thinking and practical business approach underpin its values. The company is a small team of specialists in marketing, HR and business support. The role will be based at the head office located in Northampton. As IT Coordinator, your duties will be to: • Support the Head of IT in and administrative role.• Support the creation and curation of data housed within our Intranet (Sharepoint 365).• Support the creation and curation of data housed within our Artificial Intelligence Framework.• Create KPIs using Microsoft Power BI.• Carry out research on emerging technology pertinent to the accountancy Sector.• Support local offices with best practice advice on incumbent technology.• Be prepared to travel the UK. To be a successful IT Coordinator you will have the following skills and experience: • This role would ideally suit a school leaver (A level) or post graduate.• Knowledge and understanding of Microsoft environments inc Windows desktop, server and cloud environments• Be confident, driven, positive, and a natural networker – someone who picks up the phone rather than emailing people.• Thrives on meeting deadlines. In return, the National IT Coordinator will receive a salary of £20,000 – £25,000 per annum.   The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.
IT Coordinator – Trainee / Graduate - Oxford -
  • IT & Telecoms, IT Sales
  • £20,000 to £25,000 Per Annum
  • Oxford
A Top 15 firm of chartered accountants who specialise in advising and supporting business owners are seeking a National IT Coordinator to join its expanding team. This role is for someone who can research, make recommendations and work on detailed technology projects whilst providing a high level of service to internal clients on a variety of existing systems and new projects. A keen desire to embrace the latest technology is essential. The company support over 35,000 companies and business owners around the UK, which gives its clients access to a huge amount of business expertise and knowledge. Its fresh thinking and practical business approach underpin its values. The company is a small team of specialists in marketing, HR and business support. The role will be based at the head office located in Milton Park, Abingdon. As IT Coordinator, your duties will be to: • Support the Head of IT in and administrative role.• Support the creation and curation of data housed within our Intranet (Sharepoint 365).• Support the creation and curation of data housed within our Artificial Intelligence Framework.• Create KPIs using Microsoft Power BI.• Carry out research on emerging technology pertinent to the accountancy Sector.• Support local offices with best practice advice on incumbent technology.• Be prepared to travel the UK. To be a successful IT Coordinator you will have the following skills and experience: • This role would ideally suit a school leaver (A level) or post graduate.• Knowledge and understanding of Microsoft environments inc Windows desktop, server and cloud environments• Be confident, driven, positive, and a natural networker – someone who picks up the phone rather than emailing people.• Thrives on meeting deadlines. In return, the National IT Coordinator will receive a salary of £20,000 – £25,000 per annum.   The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.
Technical Lead Developer - Edinburgh -
  • IT & Telecoms, IT Sales
  • £50,000 to £55,000 Per Annum
  • Edinburgh
One of Edinburgh’s most forward-thinking businesses is seeking an experienced Technical Lead Developer to join its expanding team. The Technical Lead Developer will receive excellent work life balance, strong social opportunities, mentoring and training, pension, beer on a Friday and the opportunity to work with a great team.This company are a close team of passionate and driven individuals - are you? it has big aspirations and it hopes that you do too! Teamwork is a priority. Whether working with other engineers, with internal stakeholders or with our customers - you'll be constantly communicating and working collaboratively.   Your opinions matter, but so do the opinions of others. This company encourages everyone, no matter their position, to be forthright with ideas and criticisms and to champion their beliefs into realities. This also means that we all have to be great listeners, able to take criticism constructively and help others in realising their objectives.As the Technical Lead Developer, your duties will include: Working within our Scrum team you will play a pivotal role in designing and implementing our solution that consists of RESTful APIs and dashboards used by large financial services around the world.You’ll be collaborating with our Product Owner and customers to help the engineering team to scope, design, build and implement features using the latest technologies.A key part of your role will be to mentor and coach the rest of the engineering team to excel at being a self-organising team, helping the team and the wider business embrace the principles of agile software development.By delivering incremental blocks of functionality you'll see your implementations through from start to finish and help to deliver real benefits to our customers quickly. The product range is continually expanding and we'll be looking for your suggestions and to carry out research which will help us improve our products, technology stack and working practices. To be a successful Technical Lead Developer, you will have the following skills and experience: Experience with Microsoft development stack.Passion for web service design and development.Experience with C# Web API Development (ASP.NET / MVC).Experience with Azure Web and Worker Roles.Experience with SQL, Blob and Azure Table Storage.Experience with automated testing, Continuous Integration and Continuous Deployment.A keen advocate of agile methodologies.Experience of mentoring and coaching team members with differing experience levels.Passionate promotor of collaborative development.Attention to detail and great communication skills.  In return, the Technical Lead Developer will receive a salary of up to £55,000 per annum. The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.
Digital Lead – Content and Transaction Design - Luton -
  • IT & Telecoms, IT Sales
  • £33,000 to £36,000 Per Annum
  • Luton
LOCATION: Luton JOB TITLE: Digital Lead – Content and Transaction DesignSALARY & BENEFITS: £33,437-36,379 DOE & BenefitsWORKING HOURS: Full time, Permanent Our client is a high-performing, financially viable local authority delivering first-rate services that improve health and opportunity for local people and protect the most vulnerable. Together with its partners, it will help make Luton a place where everyone can learn and thrive and where business can grow and prosper. The Local authority is committed to delivering co-ordinated high quality digital services that enable customers to do business with, communicate with, and access information about the services it delivers, while providing signposting for those that it doesn’t. This role is critical in helping to ensure the Authority digital offer is developed to the highest standards and becomes the channel of choice for the majority of our customersTHE ROLE: Digital Lead – Content and Transaction Design, Luton, BedfordshireThe overall aim for the position is to lead the content design of our digital services with a focus on developing user friendly transactional services that harness the power of digital to redesign internal and external processes, delivering our services in faster, smarter and better ways.We believe good content design starts with understanding the needs of the user. Using your digital expertise and knowledge, an understanding of customer journey mapping, business analysis and forms/interface design, you will manage relationships with subject matter experts to develop content and functionality across our digital portfolio of products that is optimised around our users needs. Creating online forms and processes through the configuration of digital platforms under our direct control, you will also act as a leading adviser, you will be a champion for the smart use of digital technology and service redesignRESONSIBILITIES: Digital Lead – Content and Transaction Design, Luton, Bedfordshire Manage relationships with subject matter experts from across the council to develop, maintain and promote web content that meets our user’s needs. Speeding up processes and improving customer satisfaction (for both internal and external customers) Making sure customer journeys are the best they can be and that when processes are brought online they are reviewed and improved to better meet the needs of the users. Accountable for the affective development of the council online forms Identify opportunities for more wholesale digital service redesign treatment for internal and external process. Contributing to a pipeline or discovery work to be developed in collaboration with the councils Technology and Transformation function Working with colleagues across the council to develop, maintain and promote web content and functionality monitoring the performance of content and functionality, working a wider multi-disciplinary team to understand user behaviours and feedback to inform the continuous improvement of out digital products Being at ease working in an agile environment with rapidly changing deadlines, workloads and goals Helping to develop, document, maintain and champion the council’s digital standards and broader digital governance framework, ensuring our digital services are managed and developed as a key corporate strategic asset for our customers Focus on developing and maintain the councils digital standards and guidelines working in partnership with the Digital lead Working with service areas and suppliers to increase the use of common digital platforms, helping to speed up digital transformation and join up the underlying businesses intelligence about how our services are being accessed.  Champion the role of digital as a tool to support the transformation of service delivery across all council services Provide expert guidance and support to colleagues in respect of digital services Provide web metric analysis and reporting for managers to empower them to make smarter use of the web in transforming service delivery Being involved in the wider web development community, in local and central government and beyond, identifying good practices we can adopt and sharing our experiences by working in the openKEY CRITERIAS- Digital Lead – Content and Transaction Design, Luton, BedfordshireESSENTIAL In depth experience of working within a large scale complex digital services/web operations environment  In-depth web site administrative and maintenance experience, including the expert use of web content management systems (CMS) and web/digital system administration and configuration in a commercial/public sector setting.  Demonstrable Digital literacy skills, including; content design, production and management, digital marketing social media, web metric analysis, user research, prototyping, user acceptance testing, customer journey mapping, writing for the web, image optimization, web platform administration and configuration Strong negotiation and influencing skills to support a user centred approach to the design of digital services. Understanding the importance of customer journey mapping in designing excellent services.  Working knowledge of coding languages such as HTML, CSS, and JavaScript/JQuery in the context of day to day web content management, administration and configuration and digital transactional design Extensive knowledge and experience in the development of complex online forms (made to look easy for the customer), re-engineer business processes and improving online userDESIRABLE Graduate level qualification or equivalent verifiable experience and training  A project management qualification or accreditationDoes this sound like you? If yes, then please hit the “Apply Now” button. 
Digital Lead – Content Design and Engagement - Luton -
  • IT & Telecoms, Desktop Support, IT Sales, IT/Systems Manager, System Design
  • £33,000 to £36,000 Per Annum
  • Luton
LOCATION: Luton JOB TITLE: Digital Lead – Content Design and EngagementSALARY & BENEFITS: £33,437-36,379 DOE & BenefitsWORKING HOURS: Full time, Permanent Our client is a high-performing, financially viable local authority delivering first-rate services that improve health and opportunity for local people and protect the most vulnerable. Together with its partners, it will help make Luton a place where everyone can learn and thrive and where business can grow and prosper.The Local authority is committed to delivering co-ordinated high quality digital services that enable customers to do business with, communicate with, and access information about the services it delivers, while providing signposting for those that it doesn’t. This role is critical in helping to ensure the Authority digital offer is developed to the highest standards and becomes the channel of choice for the majority of our customersTHE ROLE: Digital Lead – Digital Lead – Content Design and Engagement, Luton, BedfordshireThe overall aim for the position is to lead the content design of our digital services with a focus on developing user friendly content across our digital estate, developing and embedding our digital content guidelines and driving the take up and engagement (through your digital marketing knowledge) of services being delivered in faster, smarter and better ways.You will be responsible for commissioning, writing, editing and publishing digital content across our digital estate managing relationships with subject matter experts to make sure content is accurate while choosing the best format for displaying information to the user.You will have experience of writing for the web, with proven ability of creating content that is accessible and usable and will have strong communication skills.You will be a champion for the smart use of digital technology and service redesign thinking across the council ensuring our digital services are user friendly, accurate, consistent and up to date and focused on our users needs (internal, public, business and other stakeholders).RESPONSIBILITIES: Digital Lead – Digital Lead – Digital Lead – Content Design and Engagement, Luton, Bedfordshire Accountable for choosing the best format for displaying information to the user• Identify the gaps and get them developed either by building them yourself within the tools provided or commissioning them via third party providers.monitoring the performance of content and functionality to understand user behaviours and feedback• To inform the continuous improvement of out digital productsbeing at ease working in an agile environment with rapidly changing deadlines, workloads and goals• Work closely with the customer services and the business to ensure the user experience and customer journeys for customers accessing our services digitally• Develop, document, maintain and champion the council’s digital standards and broader digital governance framework, ensuring our digital services are managed and developed as a key corporate strategic asset for our customers• Act as product owner for a number of components within our digital estate to ensure we get best value out of the product or platform across the business• Champion the role of digital as a tool to support the transformation of service delivery across all council services, encouraging staff to recognise their role and responsibilities in bringing their subject matter expertise together with digital• Provide expert guidance and support to colleagues across the council and its technology partners in respect of digital services delivery/transformation.• Putting the voice of the customer, user’s needs, usability and quality at the heart of digital service delivery.• Provide expert guidance and support to colleagues across the council and its technology partners in respect of digital services delivery/transformation• Putting the voice of the customer, user’s needs, usability and quality at the heart of digital service delivery• Provide web metric analysis and reporting for managers to empower them to make smarter use of the web in transforming service delivery• Working with services to design, author, edit and publish engaging, user-focused web content• Building a culture of continuous service improvement, ensuring that key digital services are regularly analysed, maintained and improvedKEY CRITERIA- Digital Lead – Digital Lead – Content Design and Engagement, Luton, BedfordshireESSENTIAL In depth experience of working within a large scale complex digital services/web operations environment  In-depth web site administrative and maintenance experience, including the expert use of web content management systems (CMS) and web/digital system administration and configuration in a commercial/public sector setting.  Experience of managing user testing and monitoring and reporting functionality and usability of digital services Demonstrable Digital literacy skills, including; content design, production and management, digital marketing, social media, web metric analysis, user research, prototyping, user acceptance testing, customer journey mapping, writing for the web, image optimization, web platform administration and configuration  Experience with the delivery of affective Digital Marketing in respect of driving the take up and engagement of digital services Working knowledge of coding languages such as HTML, CSS, and JavaScript/JQuery in the context of day to day web content management, administration and configuration and user interface design.  Extensive experience of developing and monitoring (e.g. Google analytics) user friendly engaging content. Including the design and layout of page templates user interface design patterns, standard user-centred design methodologies and recognised best practice.  Able to use online forms software to design and create web forms which help re-engineer business processes and improver user experience.  The postholder will need to embrace agile working, which will include regular hot desking and working from home.The 24/7 nature of the web and the services the council provides will require to flexible approach to working and available to work occasionally (approximately four times a month) out of normal office hours in order to provide web support for technology upgrades or service delivery needs, including; major events, emergency planning and public relations activityDESIRABLE Graduate level qualification or equivalent verifiable experience and training  A project management qualification or accreditationDoes this sound like you? If yes, then please hit the “Apply Now” button. 
Graduate Account Executive / IT Sales Executive - Bristol -
  • IT & Telecoms, 1st Line Support/Helpdesk, 2nd Line Support, IT Sales
  • £18,000 to £20,000 Per Annum
  • Bristol
JOB TITLE: Graduate Account Executive / IT Sales ExecutiveLOCATION: BRISTOLSALARY & BENEFITS: • £18k - £20k per annum plus generous commission package• Incentive trips to amazing overseas locations• Regular social events with your team, often at exclusive locations• Half-day holiday on your birthday• Discounted gym membership• Contributory pension, private medical and dental care and life insurance ad=after 2 yearsWORKING HOURS: Monday; 08:30am – 6:00pm, Tuesday – Thursday; 09:00am – 6:00pm, Friday 09:00am – 5:00pmTHE COMPANY: Our client is a leading IT Sales company set up in 1993, with the mantra of 'work hard, play hard'. They pride themselves on their outstanding customer service and employee satisfaction; that has created a unique and friendly work culture, making it a desirable place to work. They were awarded the No.1 Best Place to Work in the UK 2016, and we’re also in the Top Ten Best Places to Work in Europe and have a uniquely motivating working culture and invest in our people every single day, and many have gone on to develop amazingly successful careersTHE ROLE: Graduate Account Executive / IT Sales ExecutiveThey are looking for talented graduates or experienced Sales Executives to train as IT Sales Executives, and support the company's growth by securing and developing business with organisations through Telesales. This is a fantastic opportunity to excel in the IT Sales industry and develop into an established Account Manager.Key Responsibilities to include:- Graduate Account Executive / IT Sales Executive- BRISTOL• Research and business intelligence gathering• Making effective outbound calls with key decision makers• Issuing quotes and identifying new sales opportunities• Account managing and taking responsibility for own accounts• Business-to-business (B2B) cold calling• Making customers aware of suitable products available to meet their needs• Customer visits if and when required• Achieving individual sales targetsTHE CANDIDATE: Graduate Account Executive / IT Sales Executive- BRISTOLIdeally candidates will be educated to degree level or equivalent, or qualified by experience ins a face to face sales role, with a strong desire to work within the IT Sales industry. Our client is looking for highly-motivated, commercially astute individuals who have excellent rapport-building skills, with the personal desire to achieve Sales targets.Key experience essential for the role: Graduate Account Executive / IT Sales Executive- BRISTOL• Educated to degree level or equivalent, or experience within a Sales environment• Demonstrate a strong desire to work within a Sales environment• Excellent communication skills, with the knack for relationship building• A background or strong interest in IT is highly desirable
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