Customer Service, IT & Telecoms, Sales, Account Manager, Call Centre Inbound
£ 5,000 to £ 31,500 Per Annum
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. RequirementsFluent in Swedish and good EnglishPrevious customer support experience in a Contact CentreAbility to analyse a problem quickly and resolve it following proceduresGood telephone mannerCustomer service focusedAware of overall business objectivesComputer literate: excellent keyboard skills, familiar with different on-line database packages Ability to multitask Responsibilities· Effectively managing and resolving customer enquires in a timely manner over the phone or email· Provide appropriate solutions and alternatives with the time limited and follow up to ensure resolution· Input and manage orders received via email or phone· Process payments, manage invoice and statement queries and escalate as required· Tracking of orders, returns, pick-ups and advise customer of updates· Translating and proofing orders· Maintain up-to-date knowledge of our products and processes BenefitsSalary (paid Weekly)Great working Hours- Monday to Friday-No Shift WorkTraining with on-going Coaching and SupportPaid HolidaysRelocation packageParkingVouchersStaff discountSports & Social ClubFun Environment Why use Recruitment Agency· You will be contacted within 30 min of your application· You are given extra support in preparing for interviews· You have a contact person who gives you all the details of the job· You can ask for your application feedback anytime via email or phone· You don’t have to face the situation where company do not reply to you for days.· All our services to job seekers are free of charge. We also offer bonus scheme to candidates.
A global automotive company is seeking an IT Support Assistant based in Wigan to join its small and expanding team. You will receive 24 days’ holiday plus bank holidays (an extra day each year worked up to 30 days) plus annual cost of living pay rise.
The company has been successfully supporting the UK market for over 30 years and are heavily investing in infrastructure for its UK site. You will be an integral part of the company’s ambitious growth plans and will benefit from mentoring and a professional training & development plan
As the IT Support Assistant, your duties will include:
• Reporting to the Manager and providing first line support.• Fault diagnosis & problem solving on PC’s, printers and consumables• Setting up new users, permissions and user accounts• Developing your skills to become a competent member of the team.
To be a successful IT Support Assistant you will have the following skills and experience:
• Passionate about IT and keen to develop your skills.• Interested in thin client hardware, installation hardware and software• Knowledge of network protocols, knowledge of LAN operation is beneficial
The IT Support Assistant will be working 0830 – 1700 (Monday - Thursday) and 0830 – 1500 (Friday).
The first stage of the application process is to apply online.
An established financial services company in Reading is looking to expand its growing team.
As the Business Support Analyst, your duties will be to:
• Support and management of dialler system.• Run daily MI reports for circulation to the management team.• Produce marketing month end MI.• Provide support for the marketing department with external vendors.• Prepare and validate month end finance data.• Maintain the reliability index.• Prepare monthly data files for external partners.• Create monthly continuous policy records and pricing as necessary to cater for extinct products and associated letter files.• Manage and carry out monthly prize winner process.
To be a successful Business Support Analyst you will have the following skills and experience:
• Knowledge of Rostrvm dialler systems would be an advantage however any dialler experience will be considered• Intermediate knowledge of Excel, Word, Powerpoint, Access.• Intermediate knowledge of SQL (Using SSMS & SSRS).• PC literate.• GCSE Maths – Grade C or above.• GCSE English - Grade C or above.• Experience working in an insurance based industry would be desirable but not essential.
In return, the Business Support Analyst will receive a salary of £25,000 – £30,000 per annum depending on experience.
The first stage of the application process is to apply online.
IT & Telecoms, Analyst Prog/Dev, Business Analyst, Project Manager
£30,000 to £42,000 Per Annum
Position: Senior Consultant (Data Analyst)Location: Oxford, OxfordshireSalary: £31,000 - £42,000 (Dependent on Experience) + BenefitsClosing Date: Midnight 18th June 2017The Senior Consultant (Data Analyst) Role:This Senior Consultant (Data Analyst) role is ideal for someone with strong data skills, who has experience of supervision or management, and can contribute to a wide range of other priorities such as sales. You will be responsible for managing and undertaking projects to calculate the packaging waste obligations for a number of high-profile clients, as well as managing the existing project work of the team, and playing an important part in sales. Although you will need to be in the office 5 days a week, reduced working hours will be considered to fit in with other commitments. Key Responsibilities of the Senior Data Analyst:
Managing key projects, often with simultaneous deadlines and tight budgets.Assisting with the setting up of new projects, supervising the allocation of projectsOversee the operational management of existing businessRepresent the company in client meetings and help to strengthen our long-term relationshipsHelp provide the team with a supportive, positive and energetic working environment. Promote excellence, evaluate processes, problem solve and support the team to exceed the expectations of clientsWork with the MD on recruitment, project and work reviews, training, escalation and disciplinary mattersContribute to strategic discussions around business development, HR, sales and marketing and systemsPlay a major role in the sales processHelp publicise senior-level decisions and actions to the rest of the team
Skills & Experience Required:Essential:
A strong team playerEducated to degree level or equivalent. Preferably in a numerical or environmental fieldSignificant and long term experience working with data, including developing and auditing complex spreadsheetsExcellent numerical skills (equivalent to a top grade in Maths A level), and confident auditing MS Excel spreadsheets for accuracyExperience of managing projects and working to external deadlinesExcellent written and communication skills in a business contextExperience of managing or supervising staffAction-oriented, able to multi-task, prioritise and “muck in” as appropriate for a small businessEnthusiasm for a wide range of roles and tasks
Ability to manage an external IT consultantExposure to, or experience with, database softwareExperience of business development, sales or marketingInterest in sustainabilityBelief in the importance of a work-life balance, and an appreciation for innovative, sustainable business practicesAttention to detailA willingness to participate in mindfulness exercises
The Company:ecoVeritas specialises in producer responsibility calculations and submissions globally, including packaging waste, textiles, paint, WEEE and batteries. They provide support to over 70 companies who are obligated under the Producer Responsibility regulations. The business is expanding into other areas of Corporate Social Responsibility (CSR) data analysis.As part of their UK-based compliance services, they also manage REPRA, an association of 9 out of 10 of the UKs leading department stores including John Lewis and Harrods, whose packaging waste obligations they calculate in parallel. What’s Next?So what are you waiting for? If you are interested in this Senior Data Analyst position, simply apply via the button shown.PLEASE NOTE: Upon receipt of your application, you may be asked to complete an additional application form. Only candidates that successfully provide the required information will be considered.Keywords: Senior, Consultant, Data, Analyst, Project Manager, Database, Software, Audit, Excel, Sales, Marketing, IT, Computer Science, Oxford, OxfordshireThis vacancy is being advertised by Net-Recruit.