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IT Support Engineer - Southampton -
  • IT & Telecoms, Desktop Support, IT Sales – Post Sales Support, Network Analyst
  • £23,000 to £28,000 Per Annum
  • Southampton
Position: IT Support EngineerLocation: Southampton, HampshireSalary: £23,000 - £28,000 (Dependent on Experience) + BenefitsThe Company:PT Solutions Limited analyses, plans, designs, implements, manages and maintains IT systems that are aligned with their clients’ strategic aims. Due to their continued growth, they are now looking for an IT Support Engineer, who can join their dedicated and highly responsive team.The IT Support Engineer Role:As the IT Support Engineer, you must be an enthusiastic individual with excellent technical skills. The successful candidate must be able to work independently as well as with a passionate and highly responsive IT team. The work covered in this IT Support role can be incredibly varied and complex requiring dedication, focus, self-motivation, flexibility and initiative. An ability to follow existing processes and procedures, carry out instructions competently, have a strong desire for continuing knowledge and skills development is required. The IT Support Engineer position will be based at their offices in Southampton, but you may be required to work on site for extended periods of time Key Responsibilities of the IT Support Engineer:The successful candidate will perform 1st and 2nd Line Support and where required assist with 3rd Line Support. Responsibilities will include; recording details of IT incidents and service requests and working to resolve these.The systems to be supported will include: Physical and Virtual Microsoft Server environments; Active Directory; Microsoft Workstations; Microsoft Office 365; Microsoft Exchange, both In-house and Hosted; Email Security and Web Filtering; Remote Access and VPN, Anti-virus and Security Management; Firewall, Router and Switch Management; Linux; Domain Name Management; Networking (TCP/IP, DNS, DHCP, etc.); VoIP. Skills & Experience Required:Good working experience of the following is required; Microsoft Windows 7 and 10, Microsoft Windows Server including 2008 and 2012, Microsoft Office 365 and 2016, Microsoft Active Directory, Microsoft Group PolicyTCP/IPEmail Security and Web FilteringAnti-virus solution Requirement; Full UK driving license and car for business travel Desirable; Virtualization – Vmware, Hyper-VFirewalls, Routers and SwitchesExperience working with and supporting Apple productsUnderstanding but preferably a working knowledge of Linux/Unix operating systemsExperience of working in a financially regulated environmentWeb solutions and languages In return, the IT Support Engineer can expect; Highly competitive salary (£23,000 - £28,000 DOE)Free Car ParkingFull training, including materials and online coursesFantastic working environment What’s Next?Don’t miss out on this incredible opportunity!To apply for this IT Support Engineer position, simply submit your CV via the button shown. Please Note: Successful candidates will be contacted within one week of receiving your application. If you do not hear from us within this time-frame, then unfortunately you have been unsuccessful on this occasion.  Keywords: IT Support Engineer, IT Support, Heldesk, Service Desk, 1st Line, 2nd Line, 3rd Line, IP, Network, Server, Routing, Linux, Web, Security, Virus, Southamptin, Hampshire This vacancy is being advertised by Net-Recruit.
Call Data Analyst - Welwyn Garden City -
  • IT & Telecoms, Business Analyst, Datacoms Engineer, Network Analyst, Operations Analyst
  • £18,500 to £20,500 Per Annum
  • Welwyn Garden City
Position: Call Data Analyst Location: Welwyn Garden City, Hertfordshire Salary: £18,500 - £20,500 + Benefits Portal & Pension The Company: Established in 1998, Garnell Corporate Communications is an award winning provider of telecoms and digital solutions to the business sector. They offer a great team spirit, having built a phenomenal reputation with both local and national customers, many of whom are well-known companies, and a positive and thriving environment to work in. Due to their continued success, they now have an exciting opportunity for an up and coming Call Data Analyst to join them. The Call Data Analyst Role: As the Call Data Analyst, you will be responsible for supporting the sales team in a multitude of areas, but with a key focus on producing data reports. The Call Data Analyst role will be suited to a candidate with good organisational and analytical skills and a keen eye for detail. You will be expected to identify usage trends and possible savings for clients’ call usage across their extensive mobile fleets - therefore an excellent working knowledge of Excel is essential. Working as part of a small support team, you will also be engaged in a multitude of general support functions. You’ll be able to benefit from industry training and work with fast paced mobile technologies. Key Responsibilities: Responsible for monthly call data reports (Excel) to existing & prospective accountsProviding ad-hoc reports and queries as requiredDirect support to the Business Development Manager and Sales teamOngoing updating of tariff informationProviding general assistance to the Sales Team with preparation for meetingsGeneral administrative dutiesDatabase work (for which training will be provided)  Skills & Experience Required: Intermediate/Advanced Excel skillsGood organisational and analytical skillsGood attention to detailAbility to work to a high degree of accuracyAbility to manage own workloadTo work well within a team but also to be able to work individuallyGood level of customer service  In return, the Call Data Analyst can expect: Competitive salary - £18,500 - £20,500 (dependent on experience)20 days annual leave, rising to 25 days after completion of your first yearEmployee Benefits PortalOpportunity for personal development and career progressionCompany pension  What’s Next? So what are you waiting for? If you are interested in this excellent Call Data Analyst position, simply apply by submitting your CV via the button shown. Keywords: Call Data Analyst, Telecoms, Data, Analyst, Report, Reporting, Sales Support, Excel, Database, SQL, Welwyn Garden City, Stevenage, Hertfordshire This vacancy is being advertised by Net-Recruit.
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