Customer Service, IT & Telecoms, Sales, Account Manager, Call Centre Inbound
£ 5,000 to £ 31,500 Per Annum
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. RequirementsFluent in Swedish and good EnglishPrevious customer support experience in a Contact CentreAbility to analyse a problem quickly and resolve it following proceduresGood telephone mannerCustomer service focusedAware of overall business objectivesComputer literate: excellent keyboard skills, familiar with different on-line database packages Ability to multitask Responsibilities· Effectively managing and resolving customer enquires in a timely manner over the phone or email· Provide appropriate solutions and alternatives with the time limited and follow up to ensure resolution· Input and manage orders received via email or phone· Process payments, manage invoice and statement queries and escalate as required· Tracking of orders, returns, pick-ups and advise customer of updates· Translating and proofing orders· Maintain up-to-date knowledge of our products and processes BenefitsSalary (paid Weekly)Great working Hours- Monday to Friday-No Shift WorkTraining with on-going Coaching and SupportPaid HolidaysRelocation packageParkingVouchersStaff discountSports & Social ClubFun Environment Why use Recruitment Agency· You will be contacted within 30 min of your application· You are given extra support in preparing for interviews· You have a contact person who gives you all the details of the job· You can ask for your application feedback anytime via email or phone· You don’t have to face the situation where company do not reply to you for days.· All our services to job seekers are free of charge. We also offer bonus scheme to candidates.
IT & Telecoms, Analyst Prog/Dev, Desktop Support, Network Analyst
£25,000 to £28,000 Per Annum
Position: IT Systems Engineer Location: Southampton, HampshireSalary: £25,000 - £28,000 (Dependent on Experience) The IT Systems Engineer Role:We are looking for an IT Systems Engineer, that will be responsible for working within the support department providing an excellent service to clients both on and off site. As well as working from the office you may be required to work on site for extended periods of time. You will often be the primary point of contact between clients and the IT organisation. Your responsibilities will include recording the details of all IT incidents and service requests, and working to resolve them. This position requires excellent communication and customer service skills along with strong technical and troubleshooting abilities.Key Responsibilities:
Accurately log and prioritise support calls, service requests and other incidents which may be received via various sourcesManage own workload and accurately and efficiently troubleshoot and resolve issuesAssist with the management and development of a Hybrid network environment (Thin clients, laptops and workstations, hosted services) and software within Windows 7 / 10 environment and Server / 2008 R2 / 2012 R2 environmentManagement and maintenance of a Microsoft RDS infrastructureMaintain LAN and WAN hardware such as routers and switches, amending and maintaining configurationsMaintain VMware virtual infrastructureProduce regular reports on email and Internet usage and to monitor and report security and policy breachesImplement effective policies on web and email filtering that allow effective use of these resources without compromising network securityUpdate firewall configurations (Watchguard, pfSense) to allow their clients system to effectively communicate with external systems whilst maintaining system integrityEnsure mobile device security is in place, configured and up-to-dateWriting new and maintaining procedures for all desktop & server builds and application installationTroubleshoot problems and faults occurring in the operation of hardware and softwareUsing network management systems software and analysis equipment to collect routine network load statistics
Skills & Experience Required:Essential;
Qualifications/relevant professional qualifications in Computing/IT managementExperience of a range of operating systems and related software and networked systemsConfiguration and administration of Microsoft networksCloud / Hosted software provision and environmentsExtensive experience using IT in day-to-day operationsClear understanding of the technical infrastructure required to manage an extensive networkGood working experience of the following: Microsoft Windows Server / 2008 R2 / 2012 R2; Microsoft Active Directory; Microsoft Group Policy Management; TCP / IP, DNS, DHCP, WINS, VLANs; Microsoft Exchange 2003 / 2007 / 2010; Microsoft Windows XP / Vista / 7 / 10; Microsoft Office 2003 / 2010 / 2013 / 2016; Microsoft Office 365; Microsoft Remote Desktop Services; VMware vSphere; Veeam; Mitel Telephony; Dell / HP Servers; Dell / HP Clients / Thin Clients; ESET Antivirus; Backup; Firewalls; VoIPSignificant IT Experience with Networking, Switches, Routers and FirewallsUnderstanding but preferably a working knowledge of web technologies such as .NET, ASP, C# and PHPValid driving licence and own transportation
Experience working with and supporting Apple productsUnderstanding but preferably a working knowledge of Linux / Unix operating systems
The Company:PT Solutions Limited analyses, plans, designs, implements, manages and maintains IT systems that are aligned with their clients’ strategic aims. Their clients’ are from various industry sectors and their IT systems vary in size, complexity and support and management requirement. What’s Next?So what are you waiting for? If you are interested in this IT Systems Engineer position, simply apply by submitting your CV via the button shown.CLOSING DATE: 28th July 2017This vacancy is being advertised by Net-Recruit.Keywords: IT, Systems Engineer, 2nd Line, 3rd Line, Analyst, Helpdesk, Windows, VLANs, Network, Switches, Router, .NET, ASP, C#, PHP, Linux, Unix, Southampton, Portsmouth, Hampshire
IT & Telecoms, Network Analyst, Other IT & Telecoms, Solution Architect
£60,000 Per Annum
This is a new opportunity for a Network Architect within the IT infrastructure team of the company’s European head office near Staines. New employees join this multi-billion-dollar turnover company and enjoy a range of excellent benefits and hands-on training in a supportive environment with amazing career progression where each employee is keenly encouraged to reach their full potential. The business is thriving globally, constantly expanding into new countries, providing customer service levels that are second to none. It’s listed in the Times top 50 best companies to work for. As the Network Architect, your responsibilities will include:
Providing technical leadership within the organisation;Partnering closely with the European and Global IT teams to form global and pan-European strategies around IT solutions design and delivery;Analysing and translating business needs into processes, designs and solutions;Conducting network architecture design, feasibility, and cost studies for solutions;Passionate about working with the business to set and influence strategy and technology choices across all IT disciplines.
The successful Network Architect will have the following skills and experience:
Bachelor's degree in Computer Science, Information Systems or equivalent and / or equivalent combination of education / experience;CCIE certification or equivalent qualification;Previous experience with network design and operational management of IT infrastructure environments;Demonstrated time management and organisational skills;French, German and / or Spanish speaking is a bonus.
In return, you will receive a salary of £60,000 pa plus 20 days holiday plus 5 choice days. The company offer a contributory pension, private medical, life assurance, childcare vouchers, voucher4me, company sponsored events, service award programme and much more! To apply for the job click apply online and send us your CV today!
The first stage of the application process is to apply online.
A company based in the heart of Edinburgh’s vibrant tech community is seeking a C# / .Net Developer to join its expanding team. This is an exciting chance for a Developer to own and shape the project from the outset. You will receive many benefits such as flexible working hours, 33 days holiday each year (pro-rata), future participation in employee share option scheme and the chance to be in at the start of a high growth company in a high growth sector.The company has been winning new business and are now building tools to manage the administration of these clients. This company is an informal and friendly team so your input will be appreciated and valued. This company is not people who will judge you on the hours worked – for them, it’s all about results.As the C# / .Net Developer your duties will include:
Collaborating with the Product Owner, engineering team and customers to design these features from well-scoped requirements which you will have helped to create.Prototyping, building, testing and improving all features on the platform.Delivering incremental blocks of functionality, using the latest technologies, you'll see your implementations through from start to finish and help to deliver real benefits to the customers quickly.
To be a successful C# / .Net Developer, you will have the following skills and experience:
Experience in the following technical skills -
.NET 4.5 C# Visual StudioASP.NET MVC 5Jquery / Bootstrap / HTML and front end scriptingSQLEntity frameworkGIT / Azure / Continuous delivery / TDD
In return, the C# / .Net Developer will receive a salary of £40,000 - £50,000 per annum plus many benefits.
The first stage of the application process is to apply online.