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B2B Telephone Calling / Appointment Booking - Solihull -
  • IT & Telecoms, Other IT & Telecoms
  • £18,000 to £23,000 Per Annum
  • Solihull
Salary: £18-23k Basic DOE – OTE IRO £24-29kGreat opportunity to join a small friendly team especially if you are interested in the property industry.The Business Development Executive will be a highly motivated individual who will be responsible for generating business within the property sector. Predominantly, this will consist of generating interest by telephone existing contacts with the CRM system, holding consultative conversations with business owners and converting to appointments.The Business Development Executive will have the support of the Sales Team on client specific matters and the Head of sales for personal development, training, on-going support and escalation.General Duties:Telephone B2B prospects to gather information update the CRM system.Telephone decision makers to generate sufficient interest to secure an online appointment for a software demonstration.Facilitate comprehensive product demonstrations online clearly presenting features and benefits. Ensure clients expectations are managed effectively by communication both verbally and with written contracts. Document calls conversations and meetings with clients in relevant tools. Establishing relationships with prospects, 3rd parties and other internal teams. Driving customer’s loyalty through excellence in Client Service. Acquire and maintain solid knowledge of the industry.Attending meetings and brainstorming sessions and investing in your own learning of the industry.Wilde Associates is working in the capacity of an Employment Agency for this vacancy.
Swedish CS in Ireland!Relocate and start a new chapter! - Dundalk -
  • Customer Service, IT & Telecoms, Sales, Account Manager, Call Centre Inbound
  • £5,000 to £31,500 Per Annum
  • Dundalk
 DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. RequirementsFluent in Swedish and good EnglishPrevious customer support experience in a Contact CentreAbility to analyse a problem quickly and resolve it following proceduresGood telephone mannerCustomer service focusedAware of overall business objectivesComputer literate: excellent keyboard skills, familiar with different on-line database packages Ability to multitask Responsibilities·         Effectively managing and resolving customer enquires in a timely manner over the phone or email·         Provide appropriate solutions and alternatives with the time limited and follow up to ensure resolution·         Input and manage orders received via email or phone·         Process payments, manage invoice and statement queries and escalate as required·         Tracking of orders, returns, pick-ups and advise customer of updates·         Translating and proofing orders·         Maintain up-to-date knowledge of our products and processes  BenefitsSalary (paid Weekly)Great working Hours- Monday to Friday-No Shift WorkTraining with on-going Coaching and SupportPaid HolidaysRelocation packageParkingVouchersStaff discountSports & Social ClubFun Environment Why use Recruitment Agency·         You will be contacted within 30 min of your  application·         You are given extra support in preparing for interviews·         You have a contact person who gives you all the details of the job·         You can ask for your application feedback anytime via email or phone·         You don’t have to face the situation where company do not reply to you for days.·         All our services to job seekers are free of charge. We also offer bonus scheme to candidates.
Systems Accountant (SunSystems Consultant) - London -
  • IT & Telecoms, Other IT & Telecoms
  • £40,000 to £60,000 Per Annum
  • London
*Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship), Company Background:Interested in working for a dynamic, forward thinking organisation?A unique opportunity to be working for a leading International consultancy practice, specialising in, Enterprise Asset Management Software Solutions and Financial Accounting Systems. Candidate Brief:Due to growth within the business our client now requires an exceptional Systems Accountant (SunSystems Consultant), to join an existing team. You will report to the Lead Financial Manager and be based in the City of London. Normal working hours are between 9am and 5:30pm although flexibility is required and expected.This is an office based role giving you the chance to utilise your skills and gain new experience whilst working on various projects. This role suits a professional, flexible and client focused individual.The SunSystems Consultant would ideally be from an Accounting or Financial background and be Part Qualified. You would be working as part of a team to deliver project milestones and providing client production support services.You will have gained experience either working at a client end user site, as a Super User or within in Consultancy / Reseller project based environment. As a SunSystems Consultant your primary and key attributes will be: Responsible for providing functional consulting and management of improvement programs for clients in Oil & Gas industry.Experience in a SunSystems design, Development, Implementation.Support experience with, SunSystems 5 and SunSystems 6. The ideal SunSystems Consultant will have the following skills and experience: The day to day support of Finance systemsSupport and administration of the interfaces for the Finance systemsDocument procedures and processesSystem configurationProject work, including planning, testing, support and conducting User Acceptance TestingEngagement with key stakeholdersLeading clients in defining system requirements and documentation of work processesAssistance in configuring Infor EAM System to meet the business requirementsExperience in Infor Partner products would be an advantage.Creating test scripts and leading testing for EAM functionalityKeeping management informed of risks and issues with a client or projectCoaching of colleagues   Behavioural Skills: Key Attributes: Client facingEnergetic and ProfessionalEffective problem solving and troubleshooting skillsExcellent communication both verbal and writtenFlexibility and capable of adapting to a changing and evolving environment to meet business needs.The ability to adapt and show flexibility under testing circumstancesThe ability to self-manage workloadWork well in a tight knit Team In return, the SunSystems Consultant will receive a salary between £40,000 pa - £60,000 pa or higher (DOE)25 days annual leave, plus associated benefits The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.
Client Services Advisor - Henley-in- Arden -
  • IT & Telecoms, Other IT & Telecoms
  • £18,000 to £25,000 Per Annum
  • Henley-in- Arden
An innovative, market leading and award winning private FinTech business based in Henley in Arden, Warwickshire is seeking a Client Services Advisor to join its expanding team. This is an opportunity for a client focused individual who has a good technical knowledge and an appreciation of new media, technology and apps. You will have opportunities to work with all areas of the business and be expected to show initiative and tenacity in seeking resolutions for client issues. The successful candidate will be fully trained in the company’s suite of products. This company work with businesses in financial advice, wealth management and workplace. It believes in the need for financial advice and is proud to work with some of the UKs most exceptional advisory businesses. As the Client Services Advisor, your duties will include: • Providing 1st and 2nd line support (dependent on product) for the company's software applications.• Recording details of each call or email received, categorising and prioritising the incidents, endeavouring to provide a first-time resolution.• Ownership and progression of issues throughout the incident lifecycle escalating to relevant senior members if needed and providing the client with regular updates.• Providing clients with the level of service consistent with a market leading organisation.• Delivering online webinars to new and prospective clients.• Maintaining proactive communication with the existing client base to promote and deepen client relationships, achieve client satisfaction and retain business. To be a successful Client Services Advisor you will have the following skills and experience: • Previous experience in customer support, application support or IT help desk.• Use of an issue tracking system like Jira.• Self-driven, motivated individual with a willingness to learn.• Excellent communication and interpersonal skills. In return, the Client Services Advisor will receive a salary of £18,000 - £25,000 per annum plus: • Death in Service Cover• Non-Contributory Pension Scheme• Private Medical• Holiday entitlement that increases with length of service from 25 days up to a maximum of 30 days after 10 years   The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.
Network Architect  - Egham -
  • IT & Telecoms, Network Analyst, Other IT & Telecoms, Solution Architect
  • £60,000 Per Annum
  • Egham
This is a new opportunity for a Network Architect within the IT infrastructure team of the company’s European head office near Staines.  New employees join this multi-billion-dollar turnover company and enjoy a range of excellent benefits and hands-on training in a supportive environment with amazing career progression where each employee is keenly encouraged to reach their full potential. The business is thriving globally, constantly expanding into new countries, providing customer service levels that are second to none. It’s listed in the Times top 50 best companies to work for. As the Network Architect, your responsibilities will include: Providing technical leadership within the organisation;Partnering closely with the European and Global IT teams to form global and pan-European strategies around IT solutions design and delivery;Analysing and translating business needs into processes, designs and solutions;Conducting network architecture design, feasibility, and cost studies for solutions;Passionate about working with the business to set and influence strategy and technology choices across all IT disciplines.  The successful Network Architect will have the following skills and experience: Bachelor's degree in Computer Science, Information Systems or equivalent and / or equivalent combination of education / experience;CCIE certification or equivalent qualification;Previous experience with network design and operational management of IT infrastructure environments;Demonstrated time management and organisational skills;French, German and / or Spanish speaking is a bonus. In return, you will receive a salary of £60,000 pa plus 20 days holiday plus 5 choice days.  The company offer a contributory pension, private medical, life assurance, childcare vouchers, voucher4me, company sponsored events, service award programme and much more! To apply for the job click apply online and send us your CV today! The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.
Data Protection Officer – Senior - London -
  • IT & Telecoms, Other IT & Telecoms
  • £100,000 Per Annum
  • London
This is an outstanding opportunity to lead this growing global company’s data protection and privacy programme, working alongside their leadership team and the Board ensuring ensure that they have a comprehensive framework to minimise the risk of breaches and uphold the protection of personal information. You will be part of a growing, dynamic environment where a successful performance is recognised and rewarded. Professional development is promoted to support you in achieving your goals.As a Senior Data Protection Officer, your duties will be to:• Develop a comprehensive global framework to manage privacy issues across all areas of the business.• Build strong relationships with senior managers across all areas of the business, including IT,• Marketing, Editorial, Sales, Legal, Compliance, HR and Finance to understand and recommend how departments handle information so that appropriate processes are implemented to fully protect the information and comply with regulations.• Design and deliver training to staff.• Recommend and oversee measures to address any identified gaps in security.• Monitor changes in regulatory requirements and recommend updates to policies, technologies, processes, procedures.• Process, coordinate and respond to notifications, access requests and requests for information under the Privacy Policy.• Monitor that any external processors maintain compliance with their requirements.• Undertake a rolling programme of audits and privacy impact assessments, producing reports and making recommendations for improvements.To be a successful Senior Data Protection Officer you will have the following skills and experience:• Educated to degree level with further certification in Privacy and Data Protection (ISEB / BCS/ PDP / CIPPe).• Demonstrated expertise across the global regulatory environment, in particular, an in-depth understanding of the GDPR.• Experience leading a Governance function to effectively assess and manage risk and ensure effective corporate governance across an international business.• Strong communications skills with the confidence to build and manage relationships with senior staff.• Experience delivering Board level reporting.• A solid appreciation of legislative requirements and the ability to develop policies and draft detailed documentation.• Working knowledge of IS / IT network architecture; network relationship of systems, applications and computers; transfer protocols and storage; and IT security protocols.• CISA certification would be an advantage.• Proactive and a good influencer with a flexible and adaptable approach.• Ability to travel internationally several times each year to coordinate with their global offices.• This role does not require a legal background but will need a good understanding of data policies, data security and an appreciation of data from a systems point of view.In return, the Senior Data Protection Officer will receive a salary of up to £100k per annum plus generous life and pension contributions and a benefits package including gym, season ticket and cycle schemes. We’d love to tell you more about this great company and opportunity so please call, email or send your CV.The job title of ‘Senior’ relates simply to the level of experience and has no relevance to age. You are encouraged to apply for any opportunities that you feel to be suitable, irrespective of age or level of experience. The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.
Client Services Advisor - Henley-in- Arden -
  • IT & Telecoms, Other IT & Telecoms
  • £18,000 to £25,000 Per Annum
  • Henley-in- Arden
An innovative, market leading and award winning private FinTech business based in Henley in Arden, Warwickshire is seeking a Client Services Advisor to join its expanding team. This is an opportunity for a client focused individual who has a good technical knowledge and an appreciation of new media, technology and apps. You will have opportunities to work with all areas of the business and be expected to show initiative and tenacity in seeking resolutions for client issues. The successful candidate will be fully trained in the company’s suite of products.This company work with businesses in financial advice, wealth management and workplace. It believes in the need for financial advice and is proud to work with some of the UKs most exceptional advisory businesses. As the Client Services Advisor, your duties will include: Providing 1st and 2nd line support (dependent on product) for the company's software applications.Recording details of each call or email received, categorising and prioritising the incidents, endeavouring to provide a first-time resolution.Ownership and progression of issues throughout the incident lifecycle escalating to relevant senior members if needed and providing the client with regular updates.Providing clients with the level of service consistent with a market leading organisation.Delivering online webinars to new and prospective clients.Maintaining proactive communication with the existing client base to promote and deepen client relationships, achieve client satisfaction and retain business. To be a successful Client Services Advisor you will have the following skills and experience: Previous experience in customer support, application support or IT help desk.Use of an issue tracking system like Jira.Self-driven, motivated individual with a willingness to learn.Excellent communication and interpersonal skills. In return, the Client Services Advisor will receive a salary of £18,000 - £25,000 per annum plus: Death in Service CoverNon-Contributory Pension SchemePrivate MedicalHoliday entitlement that increases with length of service from 25 days up to a maximum of 30 days after 10 years The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.
ERP Specialist - Chessington -
  • IT & Telecoms, Other IT & Telecoms
  • Negotiable
  • Chessington
As an ERP Specialist, you will be joining a growing team based in Chessington.  This is a full time position working 40 hours per week, Monday – Friday with free parking available.  The company is the single largest display graphics production business in the UK and operates from 4 sites in the UK with a staff of 300. The company provides a wide range of display solutions from simple banner and graphics panels through to designing and building large exhibition stands. Its clients range from one man businesses to SME’s, local authorities to major blue chip multi-national accounts.  As the ERP Specialist, you will be responsible for: Leading Epicor ERP 10 improvement and enhancement activities;Providing application technical support for the development, enhancement, customisation and maintenance of ERP System for the division;Providing training to users across different business departments;Developing custom reports / dashboards for end users to facilitate data analysis; Submitting project status reports to stakeholders; reviewing bugs, planning software releases / upgrades, anticipating and reacting to change as the business demands. The successful ERP Specialist will have the following skills and experience: Have experience of end to end cycles of Epicor implementation with 9, 10 and/or Epicor VantageHave worked within the print industry or similar manufacturing environment with knowledge of business processes and functionsWorking knowledge of windows forms customisation, BAQs, BPMs, quick searches, service connect, DMT data migration, transactional SQLExpertise in: creating and editing SSRS reports, programming in C#, Epicor process server management knowledge, analytical and problem-solving skills to diagnose and address technical issues and a functional understanding of Epicor Configurator.   In return, you will receive a competitive salary, 25 days holiday plus bank holidays, life insurance and company pension scheme.  Occasional travel with overnight stays may be required as part of this role. To apply for the job click apply and send us your CV. The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.
Webchat Manager – Caribbean - London -
  • IT & Telecoms, Other IT & Telecoms
  • £50,000 to £70,000 Per Annum
  • London
A fantastic opportunity has arisen for an experienced Webchat Manager to be based in an idyllic Caribbean location to join an expanding company. You will receive a full relocation package, car, bonus and generous housing allowance in an expat friendly location. The full package will be north of £70,000. This is an international post so if you are unable to relocate please do not apply. As the Webchat Manager, your duties will be to: Manage the full Web Chat Function for a team of 50 agents that are responsible for expanding the company’s relationships with customers by providing a full spectrum of services through the chat (client and prospect) channels. These professionals handle multiple clients’ chat conversations simultaneously and actively manage chat dialogues for efficiency and effectiveness.Working collaboratively with other Team Managers and Customer Service Agents to improve the organization and the chat business model. To be a successful Webchat Manager you will have the following skills and experience: Management experience within customer service and sales contact centre.Excellent communication and customer service skills required.Passion for providing client-centric solutions via the chat channel.Entrepreneurial mindset and at ease within a multi-functional team.Strong leadership skills working with cross-functional teams.Passionate about current and future-state digital trends.Ability to establish and maintain effective interpersonal working relationships with both internal and external customers.Degree educated preferred, though not essential.  In return, the Webchat Manager will receive a salary of £50,000 - £70,000 per annum. The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.
Solutions Architect – ERP / Back office - Leeds -
  • IT & Telecoms, Other IT & Telecoms
  • £60,000 to £65,000 Per Annum
  • Leeds
This is an excellent opportunity for a Solutions Architect to join the team of a blue chip / household name based in Leeds.  You will receive a career roadmap that meets your personal aspirations and benefits that take your breath away. You will receive the usual private benefits plus access to an onsite gym and parking.This company are undergoing a large-scale transformation of their ‘client led’ systems, and are currently looking to identify long-term benefits for back-office systems. As a Solutions Architect your duties will include: High-level requirements gathering from key departmental stakeholders including managerial / supervisors within the HR, Finance and Procurement functions initially.Agreeing within the business best technical fit and design, whilst consistently considering the bigger picture (time zones) to ensure business benefits are realised without interruption to business operations.Producing and presenting Roadmaps for change, including transitionary maps – presenting and engaging with technical experts within the business.Liaising with the technical deployment teams to guide and design a roll-out plan.End-to-end delivery, working collaboratively with the business stakeholders, project managers and technical delivery, including off-shore teams.  To be a successful Solutions Architect you will have the following skills and experience: Solid experience scoping / defining IT Solutions in a medium to large scale business, specifically within an IT function.Specific experience of architecting for ERP / back-office (global exposure advantageous), this may include finance, procurement or order management / processing.Experience with SAP-related software would be advantageous, although not essential.  In return, the Solutions Architect will receive a salary of £60,000 - £65,000 per annum plus many benefits. If you are looking to have this degree of high-level contact and wish to see your ideas become a reality in a large business, this is an unmissable opportunity. The first stage of the application process is to apply online. Candidate Source Ltd is an Advertising Agency working on behalf of an Employment Agency. By applying for this position you are giving us permission to pass your CV and covering letter to a third party in relation to this specific vacancy. A full copy of our privacy policy can be viewed on our website.
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