Customer Service, IT & Telecoms, Sales, Account Manager, Call Centre Inbound
£ 5,000 to £ 31,500 Per Annum
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. RequirementsFluent in Swedish and good EnglishPrevious customer support experience in a Contact CentreAbility to analyse a problem quickly and resolve it following proceduresGood telephone mannerCustomer service focusedAware of overall business objectivesComputer literate: excellent keyboard skills, familiar with different on-line database packages Ability to multitask Responsibilities· Effectively managing and resolving customer enquires in a timely manner over the phone or email· Provide appropriate solutions and alternatives with the time limited and follow up to ensure resolution· Input and manage orders received via email or phone· Process payments, manage invoice and statement queries and escalate as required· Tracking of orders, returns, pick-ups and advise customer of updates· Translating and proofing orders· Maintain up-to-date knowledge of our products and processes BenefitsSalary (paid Weekly)Great working Hours- Monday to Friday-No Shift WorkTraining with on-going Coaching and SupportPaid HolidaysRelocation packageParkingVouchersStaff discountSports & Social ClubFun Environment Why use Recruitment Agency· You will be contacted within 30 min of your application· You are given extra support in preparing for interviews· You have a contact person who gives you all the details of the job· You can ask for your application feedback anytime via email or phone· You don’t have to face the situation where company do not reply to you for days.· All our services to job seekers are free of charge. We also offer bonus scheme to candidates.
Experience:1+ years’ experience in a Software Testing / Service orientated role Knowledge of Estate Agency would be a bonus ISEB/ISTQBUse of JIRA for Defect Management / Tracking; Testing methodologies desirableIdeally Degree educatedSalary: IRO £20k doeKey Responsibilities:Defines test conditions for given requirementsDesigns test cases and creates test scripts and supporting data, working to the specifications providedInterprets, executes and records test cases in accordance with project test plansAnalyses and reports test activities and results.Identifies and reports issues and risks. Reviews objectives of the projectDevises test model to ensure highest verification capacity, within time available Ensures with a highly-detailed approach test model is delivered to the project or conversionsDocuments any variance from expected result or any business anomalies seen in testing to the project’s project managerPersonal qualities:Self-starter with ability to handle multiple tasks, priorities and works on initiativeProactive and very detailed person.Positive outgoing persona. The ability to work under pressure and to tight deadlines. Flexible time keeping around project needs.Outgoing, ability to build relationships and confidence quickly with stakeholdersJob PurposeThe test analyst will be responsible for verification of successful projects and conversions for project deployments. The Project aspect of the role will be predominantly manual testing ensuring that any migrations or new customers have their data, templates, websites and products setup correctly and are bug free.There will also be some need for testing of a variety of products including Mobile, Core RPS (Desktop) and Web based Customer and Agent sites. This role would suit a candidate who is comfortable to move into a ‘manual, hands-on’ testing environment, where the challenge is very much about developing product knowledge and working with the development teams to develop robust test approaches and test cases.Wilde Associates are working in the capacity of an Employment Agency or Business for this role.
Position: Software TesterLocation: Chester, CheshireSalary: £25,000 - £30,000 (Dependent on Experience)The Software Tester Role:Due to continued growth, our client is looking for an experienced Software Tester to join them, based at their site in Chester.You will report to the Release Manager and work alongside the existing testing team. Skills & Experience Required:
Extensive experience of software testingAt least 2 years’ experience of testing large scale bespoke .net applicationsA clear and analytical approach to problem solving, coupled with great attention to detailExperience with SQL is essentialA working understanding of Quality Centre is desirableExposure to HP Functional Tester is desirableComputing or IT based degree
The Company:Our client is an independent software house, serving a select group of long term blue-chip clients. Having developed and supported their strategic bespoke systems for over 20 years, they are continuing to develop new systems using the latest technologies.Their established reputation for providing large scale systems to the holiday park sector has meant that they are involved with several of the largest operators in the UK. With increasing demand from both new and existing clients several new opportunities have arisen.General Information: The company is an equal opportunities employer and believes in paying competitive industry rates based on experience and qualifications. All positions are salaried and permanent. They are looking for self motivated, determined individuals who will fit into their enthusiastic team and grow with their business.The company ethos is relaxed and friendly although they expect the highest standards. Often working to agreed (and tight) deadlines, you must have an appreciation of the commercial realities of their market sector. They occasionally expect just that little bit extra, but do reward success generously.What’s Next?So what are you waiting for? If you are interested in this Software Tester position, simply apply by submitting your CV via the button shown.Key Words: Software, Tester, Testing, QA, Web, C#, .NET, ASP.net, SQL, HTML, Java, HP, Quality Centre, Computer Science, IT, Chester, Manchester, Liverpool This vacancy is being advertised by Net-Recruit.
As a Technical Support Engineer you will be joining the team of a well established multinational company located in Redditch. Hours of work are Monday to Friday 8.30am – 5pm. You will enjoy profit and performance related bonuses, life assurance and much more! As the Technical Support Engineer your responsibilities will include:
Supporting and repairing the company’s portfolio of handheld computers / data collectors;Hardware troubleshooting of printed circuit boards;Repairing, modifying and servicing handheld computers / data collectors;Providing end user support and product training to deliver first class customer service pre and post sales to clients.
The successful Technical Support Engineer will have the following skills and experience:
Have experience working within a support and repair, repair technician, service technician role or equivalent;Experience of soldering both through hole and surface mount component;Troubleshooting experience of printed circuit board and repair to component level;The ability to read and interpret schematics and diagrams;Working knowledge of Microsoft Windows 10, Android Operating Systems and Computer programming / software development.
In return, you will receive a salary of £20,000 - £30,000 pa depending on experience plus pension.
The first stage of the application process is to apply online.