Customer Service, IT & Telecoms, Sales, Account Manager, Call Centre Inbound
£ 5,000 to £ 31,500 Per Annum
DK Global Recruitment is a multilingual recruitment agency, based in Dublin, Ireland. We specialize in finding European language-speaking jobs for job seekers in many European countries. With years of experience in the multilingual BPO sector. Our fully-trained expert recruiters help and advise job seekers throughout the recruitment process, and always treat the candidate as a high priority.Our clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice. RequirementsFluent in Swedish and good EnglishPrevious customer support experience in a Contact CentreAbility to analyse a problem quickly and resolve it following proceduresGood telephone mannerCustomer service focusedAware of overall business objectivesComputer literate: excellent keyboard skills, familiar with different on-line database packages Ability to multitask Responsibilities· Effectively managing and resolving customer enquires in a timely manner over the phone or email· Provide appropriate solutions and alternatives with the time limited and follow up to ensure resolution· Input and manage orders received via email or phone· Process payments, manage invoice and statement queries and escalate as required· Tracking of orders, returns, pick-ups and advise customer of updates· Translating and proofing orders· Maintain up-to-date knowledge of our products and processes BenefitsSalary (paid Weekly)Great working Hours- Monday to Friday-No Shift WorkTraining with on-going Coaching and SupportPaid HolidaysRelocation packageParkingVouchersStaff discountSports & Social ClubFun Environment Why use Recruitment Agency· You will be contacted within 30 min of your application· You are given extra support in preparing for interviews· You have a contact person who gives you all the details of the job· You can ask for your application feedback anytime via email or phone· You don’t have to face the situation where company do not reply to you for days.· All our services to job seekers are free of charge. We also offer bonus scheme to candidates.
A leading International London based consultancy provider to the oil and gas industry is seeking a Technical Infrastructure Engineer to join its expanding team. Occasional travel will be required, normally within the M25 and Southern England
The company formed in 2004 and is the only consultancy provider, dedicated to providing user friendly business systems for the oil and gas industry. The company specialise in, enterprise asset management software solutions, supply chain and financial accounting systems and it is the only Channel Partner dedicated to the sector. Today, the company has evolved into having clients in over 20 countries, holds a Gold Partner status and has become the largest recognised reseller in the asset management space across the EMEA Region.
As the Technical Infrastructure Engineer, your duties will be to:
• Develop and maintain tools and processes used to support the operation, deployment and management of the clients’ platforms.• Monitor and manage the clients’ platforms (health, system and application security, performance and metrics).• Address any system, application or network failures or issues, including flexibility to accommodate and work outside normal business hours.• Work with management and clients to assist planning, implementation, technical design documentation, management, troubleshooting and incremental improvement of processes.• Partake in live customer installation projects.• Perform testing on new technologies, reporting back to management on their strengths and weaknesses.• Perform upgrades, configuration maintenance and repairs of system hardware.• Manage own workload and remain accountable, promoting a positive team approach under pressure.
To be a successful Technical Infrastructure Engineer you will have the following skills and experience:
• Proven experience in developing enterprise infrastructures which are reliable, resilient and easy to maintain.• Practical experience with the VMware suite including ESX/HA/DRS/vMotion and storage vMotion/SRM.• Experience of -o Microsoft Hyper-V, Windows Server 2008 & 2012o Microsoft SQL Server 2008 & 2012o SharePoint Server Managemento Active Directory, ADFSo VEEAMo WAP Server, IIS and Apacheo Cisco Firewall and Networking Administration.• Eligible to work in the UK.
Normal working hours are between 9am and 5:30pm although flexibility is required and expected.
In return, the Technical Infrastructure Engineer will receive a salary of £45,000 - £55,000 per annum depending on experience plus 25 days annual leave and associated benefits.
The first stage of the application process is to apply online.